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Sightseer
Posts: 1

Hero 7 Black, only seems to work reliably out of the frame. freezes, wont turn off, locks up

Hi. I have a Hero 7 Black, My first GoPro.

It only seems to work reliably out of the frame. It freezes, won't turn off, locks up. I have to take the battery out to turn it off.

Yet seems to work fine out of the frame.

I have done the latest updates.

Its very snug fit in the frame.

Is it possible the frame is distorting the camera slightly making weird stuff happen?

Anyone else come across this?

 

Thanks

 

Willy

 

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GoPro
Posts: 15,175

Re: Hero 7 Black, only seems to work reliably out of the frame. freezes, wont turn off, locks up

Hi @rockyjump42604

 

Thanks for sharing this.

This is the first time I have encountered such observation and I will have this shared to the team.

 

Does the freezing issue happen when the camera is recording or when on stand by mode?

What SD card are you using?

You may also check https://gopro.com/help/articles/solutions_troubleshooting/Camera-Freezes-Up for reference.

 

Thanks!

Ej