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Tourist
Posts: 2

Hero 7 Black locks up when using HDMI port for video

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The unit seems to work fine for viewing photos on one of my HD TVs but started locking up trying to play videos.  I tried the HDMI inputs on my media server and then direct to the tv. I did have intermittent success yesterday.  When I got the tiles of photo/movies, I would select the movie and it would just lock with the opening frame. I can scroll rhrough the   Forward Backward. Replay. Tag and Exit icons but hitting the shutter button does nothing.  I have tried 4K and 2.4k. Same results.  I have tried 2 different media servers, TVs and HDMI cables.  

 

Once I unplug the HDMI cable from the GoPro. The GoPro works fine to view the media.  I have factory resettled, formatted the sd card.  No change.  

GoPro
Posts: 23,010

Re: Hero 7 Black locks up when using HDMI port for video

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Hi @albertaktm

 

Please refer to these articles:

Best Ways to Achieve Video Out Signal via HDMI

HDMI Detectives

 

Thanks!

Ej