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Tourist
Posts: 2

Hero 7 Black locks up when using HDMI port for video

The unit seems to work fine for viewing photos on one of my HD TVs but started locking up trying to play videos.  I tried the HDMI inputs on my media server and then direct to the tv. I did have intermittent success yesterday.  When I got the tiles of photo/movies, I would select the movie and it would just lock with the opening frame. I can scroll rhrough the   Forward Backward. Replay. Tag and Exit icons but hitting the shutter button does nothing.  I have tried 4K and 2.4k. Same results.  I have tried 2 different media servers, TVs and HDMI cables.  

 

Once I unplug the HDMI cable from the GoPro. The GoPro works fine to view the media.  I have factory resettled, formatted the sd card.  No change.  

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GoPro
Posts: 19,547

Re: Hero 7 Black locks up when using HDMI port for video

 

Hi @albertaktm

 

Please refer to these articles:

Best Ways to Achieve Video Out Signal via HDMI

HDMI Detectives

 

Thanks!

Ej