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Reply
Sightseer
Posts: 2
Accepted Solution

Hero 7 Black doesn't work with Karma Grip

Hi everybody

 

I've just bought the new hero 7 black and wanted to use it with my karma grip. Even though I have updated all parts (Gimbal, Stabilizer, Karma Drone and the hero 7 black of course) the karma grip doesn't work properly with the hero 7 black. The buttons on the grip do not work and after some seconds on the camera display it shows sth like "karma update needed". 

 

I've hard-resetted all devices, but it still doesn't work. 

 

Have someone the same issues?

 

 

 

 


Accepted Solutions
Sightseer
Posts: 2

Re: Hero 7 Black doesn't work with Karma Grip

Hi @aragon1006 

 

 

Thanks for your reply.

 

I plugged in the grip only and then attached the stabilizer. After that Quik recognised/showed an update. Now everything is working fine.

 

Have a nice day!

 

Greetings

Domi

View solution in original post


All Replies
GoPro
Posts: 10,106

Re: Hero 7 Black doesn't work with Karma Grip

Hi @dominiquew682

 

Sorry for any troubles caused.

Please go over these steps:

  1. Disassemble the Karma Stabilizer from the Grip (Take the camera out of the harness, harness off stabilizer, and stabilizer off handle). Reassemble everything.
  2. Ensure everything is up to date using Quik for Desktop.
  3. Try performing a Hard Reset.
  4. Then try performing a Calibration with the camera attached to the Grip.

Let us know how it goes.

 

Thanks!

Ej

Sightseer
Posts: 2

Re: Hero 7 Black doesn't work with Karma Grip

Hi @aragon1006 

 

 

Thanks for your reply.

 

I plugged in the grip only and then attached the stabilizer. After that Quik recognised/showed an update. Now everything is working fine.

 

Have a nice day!

 

Greetings

Domi

GoPro
Posts: 10,106

Re: Hero 7 Black doesn't work with Karma Grip

Thanks for getting back to us  @dominiquew682

Glad to hear that it's now working!

 

Feel free to post back if something comes up.

 

Regards,

Ej