10-04-2018 04:03 PM - edited 10-04-2018 04:06 PM
A bought my new Hero 7 black 5 days ago.
That night I turned it on at home made de firmware update and got familiar with it.
Left over night for a full charge.
Next day morning I got out on my MTB bike for some filming
When I got home I took the SD card and transfered the video footage to my PC. I was very satisfied.
I was getting everything ready for a new riding footage I turns out that there's no signal from the camera.
No charging light nothing
I tried everything so far:
a diferent charger; a different cable; with sd card in; with sd card out; pluged it without the battery; tried to reset it by honding the power button for 8 seconds, then tried pressing both buttons simultaneously.... Nothing!
I guess it's dead, there's no led light, no signal, no beep.....
Probably tomorrow I'll address the shop where I purchased it for repairing/replacement, right now I'm not shure
10-04-2018 04:23 PM
Thank you for sharing the information.
Take the battery and the SD card out then plug the camera to a wall charger. See if the camera will power on.
If it does, insert the SD card then do a test recording.
If it doesn't respond at all, please get back to us with a picture of the cable and the charging adapter.
10-04-2018 04:45 PM
Nothing at all!
I used two type C cables. The one that come with the gopro 7 black and afterwards with the one I have from my Gopro Session 5.
I also tried different 3 different wall chargers. One from my smartphone Sony Xperia z5 premium, another one from a Samsung tablet and a power outlet with to USB ports.
They worked fine with the gopro 5 session.
If you think is really necessary I will take photos of them tomorrow, or a video. I'm from Portugal and already late for me to do it right now.
10-04-2018 05:14 PM
10-06-2018 11:14 AM
I'm a new fresh owner of a gopro hero 7 black and had no other action cam before. After getting it yesterday I tried some things and made my first pictures and recordings. But for my bad the camera didn't turn on after I left it for some time untouched and shutdown. Luckily it was enough to remove the battery, press the power on button, insert the battery and start it. This happened two times and now I wanted to power on the cam but I wasn't able to start it, also with the battery removing trick.
So I tried to plug it in to load the battery and luckily the battery was dead and the cam was working again. But the last time I worked today with the cam, I had around 60-70 % battery load and afterwards I shut down the cam for some hours. Therefore the battery has drained while the camera was turned off.
Wanted to share my experience with this problem, could be a bug in the new firmware (did the update to 1.51 yesterday).
10-09-2018 01:22 AM