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Sightseer
Posts: 1
Accepted Solution

Hero 7 Black Update Issue today

I followed the on screen update whilst trying to upload the weekends videos.  Since the update - my GoPro is now looking like it has a flashing light on the screen when I try to take a video - plus neither phone can pick up the weekends videos even though they are still on the camera itself.  Feels like the update has caused no end of issues - and cant get through to customer services....


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GoPro Community Manager
Posts: 7,038

Re: Hero 7 Black Update Issue today

Sounds like there was a glitch while trying to install the update. Try doing a manual update. Instructions are at https://gopro.com/en/us/update/hero7-black.

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GoPro Community Manager
Posts: 7,038

Re: Hero 7 Black Update Issue today

Sounds like there was a glitch while trying to install the update. Try doing a manual update. Instructions are at https://gopro.com/en/us/update/hero7-black.