04-08-2019 10:09 AM
Sorry for any troubles caused.
If you haven't already, please try re-flashing the software.
Please refer to this link and follow "Update your camera manually".
Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs
04-08-2019 10:13 AM
"Please re-flash firmware"...lol. Start counting how many times you receive this response from GoPro Support. This is one for you. I'm up to about 45. "Please re-flash firmware".