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Reply
Tourist
Posts: 3

Re: Hero 7 Black USB-C microphone

The adapter is still not available for purchase anywhere basically rendering my GP 6 and GP 7 useless for making any video with decent audio. Gopro you have obligations to your customers and this includes making the camera functional for it's intended and advertised purpose. Apple was sued and lost for the exact same underhanded business practice.

GoPro
Posts: 3,195

Re: Hero 7 Black USB-C microphone

@davidl3083, we are working deliberately to replenish the stocks as soon as possible. Please check the website from time-to-time for any update. In the meantime, sorry for any inconvenience this may have caused you.

Tourist
Posts: 3

Re: Hero 7 Black USB-C microphone

[ Edited ]

In the meantime we are given no ETA and 100 of thousands of subpar cameras collecting dust. A real customer sat gesture would be to either allow third party adapters , allow the Live Stream update on the Hero 6 series or a reduced price on the adapter for loss of use of a product that we bought in good faith. By locking the adapter bios to the camera it was Gopro that created the shortage not the suppliers of the adapters. It is like someone apologizing for a non functioning product and then doing nothing about it after it's brought to their attention.

Sightseer
Posts: 1

Re: Hero 7 Black USB-C microphone

is there any updates on this @gopro, you really should be ashamed of yourself I've completely lost faith in your products, that god awful adaptor is hideous just allow us to plug into the camera with a usb-c / jack adaptor!!
Hiker
Posts: 13

Re: Hero 7 Black USB-C microphone

I'm a newcomer to GoPro equipment and in a little over 7 months I've lost faith in GoPro and their unreliable Hero 7 Black.

From new, my camera locks up, sometimes doesn't power up, sometimes doesn't power off, sometimes doesn't record, often switches off, and now most recently all the audio in my videos is just static after using the prescribed GoPro Microphone adapter.

Absolutely useless company that don't appear to give a hoot about their customers having issues with their GoPro products.

 

I recently did a trackday on my motorbike and noticed that a mate was using a Drift camera; he didn't have any issues with his Drift camera, it just worked.

The battery life of my mates Drift was far better than my GoPro which needed recharging after each 20 minute session on track (filmed in 2.7K and 30FPS).

GoPro
Posts: 8,312

Re: Hero 7 Black USB-C microphone

Hello Everyone. Great news! The Pro 3.5mm Mic Adapter is now available at https://gopro.com/en/us/shop/accessories/pro-3.5mm-mic-adapter/AAMIC-001.html . 

 

Tourist
Posts: 6

Re: Hero 7 Black USB-C microphone

Smiley Mad That’s great news ....... if you’re in the US