04-07-2019 12:48 AM
Re the Hero 7 Black on the latest firmware, can anyone tell me if it’s normal for pressing quick capture to result in a single small sub 10 minute video clip with the camera switching off automatically? The result is I never know if the camera is recording without stopping and looking at it.
I do have automatic power off enabled but I thought this only came into action during periods of inactivity.
I used to own a Garmin VIRB Ultra and the quick capture facility on this would just continue recording until battery or storage were used, which is how I hoped the gopro to behave.
04-07-2019 03:07 AM
FW 1.70 you are exeriencing a shut down with QC (Quick Capture , and it happens at any given time. COuld you at least tell us the File size of your vido's that it happened on Did it happen at 9 minutes, or 2 minutes.? the actual chapter of a file will be 4gb (3.84gb) at 8:30 plus secs.,
COuld you manually Dl the fW 1.70 and flaash again and keep an eye on it. Gopro reps do npt want you to go Down a level in firmware they always want yoou to be on the latest, Maybe that will fix it by downgrading to fw 1.6* and testing your issue out.