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Sightseer
Posts: 2
Accepted Solution

Hero 7 Black Over Heating

Good afternoon!
I bought a 7 black 4 months ago and I had some problems like super heating and screen locking, already happening 5 times, and even on my last trip.
How do I proceed with any warranty?


Accepted Solutions
GoPro
Posts: 11,601

Re: Hero 7 Black Over Heating

Hi @rockywave00554

 

If you haven't already, you may also do a manual update on the camera through https://gopro.com/update/hero7-black

Please make sure that you are using a recommended SD card.

 

Thanks!

Ej

 

 

View solution in original post


All Replies
Explorer
Posts: 12,432

Re: Hero 7 Black Over Heating

GoPro
Posts: 11,601

Re: Hero 7 Black Over Heating

Hi @rockywave00554

 

If you haven't already, you may also do a manual update on the camera through https://gopro.com/update/hero7-black

Please make sure that you are using a recommended SD card.

 

Thanks!

Ej

 

 

Sightseer
Posts: 2

Re: Hero 7 Black Over Heating

Thanks