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Reply
Tourist
Posts: 5

Re: Hero 7 Black Over Heating :-(

Protective lens glass is raised after overheating ! When the camera cools down, the glass goes back !

 

Sightseer
Posts: 1

Re: Hero 7 Black Over Heating :-(

Aloha,  just took out my new GoPro 7 Silver. Im

on Maui Hawaii during winter. Got about fifteen minutes of beautiful whale action and poof, camera freezes. Red light blinking and completely stops working. How can I get this camera to cool off? 

GoPro
Posts: 5,453

Re: Hero 7 Black Over Heating :-(

 

Hi @snowypeak18051

 

To isolate the issue, please go over these steps and find out how your camera fares..

https://gopro.com/help/articles/solutions_troubleshooting/Short-Record-Times

 

Let us know how it goes.

 

Thanks!

Ej

Sightseer
Posts: 1

Re: Hero 7 Black Over Heating :-(

The problem is this has been a problem since GoPro brought 4K recording to their products.  While some have said that's the technology, that's BS.  Fix the issue.  The issue is heat, not long recording times.  My 4 black would shut off and take a very long time to cool down enough to be usable again.  Whether these 7s shut down I don't know...I've not picked one up yet myself, but for other things like long drives, it quickly becomes unusable. 

 

However, I appreciate the packaging limitation. You're trying to cram a lot into a very small space.  There's only so much you can do.

 

Perhaps a version where waterproofness isn't as much as a concern to allow for better cooling capacity.

Highlighted
Nomad
Posts: 572

Re: Hero 7 Black Over Heating :-(

hi all,

 

I'll share here my test also.....

 

with Samsung Evo plus 256GB

in a 25 C office (77 F)

firmware 1.70CelsiusFahrenheit
5min38100.4
10min41105.8
15min49120.2
20min52125.6
25min52125.6
30min54129.2
35min54129.2

 

after 30min entered on a steady temperature situation.  

 

I took the battery out as soon as I stopped the test.

 

the battery is also 54C (129F) as the front of the camera.

 

I said in the previous post that I suspect also the battery discharge is producing a high amount of heat when the consumption is high.

 

 

with SanDisk Extreme 128GB (this is the one I use in hero 6)

in a 25 C office (77 F)

at 4K 50fps

after 15min 56 C = 133 F

after 20min 57 C = 134 F

after 28min 60 C = 140 F  

 

so...microSD card counts.

 

put this in a energy budget approach.... the less performance the microSD card has, the more energy is needed to write on the card (processor time, memory consumtion, etc.), so the electronics and the battery get more hot.

 

thank you,

robert