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Tourist
Posts: 4

Hero 7 Black Live stream is upside down.

I just got the Hero 7 black and if the camera is mounted upside down (Before I start the stream) the live stream video on Facebook and Youtube is streaming upside down. Just recording video works fine.
I have orientation set to auto, but I also tried it locked as upside down and both give the same result.
Is there a setting I am missing? Everything looks right on the camera while broadcasting, but it is doing the same thing on both youtube and facebook.

Tourist
Posts: 2

Re: Hero 7 Black Live stream is upside down.

I am having the same issue, I have a 2018 Toyota Tacoma with a windshield mount, all video is upside down when viewing videos. The screen on the gopro looks correct but playback is always inverted.
Adventurer
Posts: 8,944

Re: Hero 7 Black Live stream is upside down.

COnfirm  Touuch-Display Auto Rotate Down  . while Livestreaming desables.  wonder if Gopro wasever aware of this since FW 1.51.

Tourist
Posts: 4

Re: Hero 7 Black Live stream is upside down.

Tried it Up, Down and auto. Same result in any setting and both on Youtube and Facebook.

Highlighted
Tourist
Posts: 4

Re: Hero 7 Black Live stream is upside down.

I'm running into the same issue. 

 

If I livestream to FB, it inverts the image if the camera is upside down.  My camera is mounted on the rollbar, hanging down.  

 

It looks fine on the camera when you rotate the camera between up and down, but the streamed image on Facebook is 180 degrees off if you hold the camera upside down. 

 

All the landscape lock settings up or down) seem to do is control the display settings on the camera and how they are oriented when you access them.  The camera itself, as far as I can tell, does not have the ability to lock the image upside down.  It just auto rotates right side up regardless of the camera orientation.

 

Has anyone come up with a solution for this yet?

Tourist
Posts: 2

Re: Hero 7 Black Live stream is upside down.

Come on GoPro, you have got to chime in on this. Are you working on something, communicate. Don’t leave us hanging.
Tourist
Posts: 4

Re: Hero 7 Black Live stream is upside down.

Yeah really? One of, if not the most expensive POV camera available to consumers and this is your customer service?

Knock knock..Who's there? China..China who? China who have very similar products for far less money justifying their lower support levels... When I pay a premium it is because I expect a better product and support.
Looking around several forums, this seems to be an issue yet it hasn't even been acknowledged by gopro yet?

Tourist
Posts: 1

Re: Hero 7 Black Live stream is upside down.

I am having exactly the same issue. I updated my GoPro to version 1.7, but it didn't help. 

I attach my camera to this neck mount when I stream. 

https://www.amazon.com/AFUNTA-Smartphone-Photographing-Self-Timer-Cameras%EF%BC%8CCompatible/dp/B06X...

 

I bought a GoPro Hero7 only because it has a live streaming feature. Please solve the issue as possbile as you can.