Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-246147%22%20slang%3D%22en-US%22%3EHero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-246147%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20Everyone%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ETook%20this%20footage%20yesterday%20on%20my%20Hero%207%20Black.%202.7k%2060fps%20Superview%20with%20Hypersmooth.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EStarts%20off%20well%20then%20just%20gives%20up%20and%20goes%20real%20glitchy.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EGutted%20because%20i'd%20been%20building%20up%20to%20this%20run%20all%20day%2C%20and%20GoPro%20let%20me%20down.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI'm%20thinking%20its%20an%20issue%20when%20using%2060fps%20because%20its%20never%20happened%20to%20me%20at%2030fps%2C%20although%20being%20so%20new%2C%20the%20testing%20has%20only%20been%20limited.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAnyone%20else%20had%20this%3F%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3C%2FP%3E%3CDIV%20class%3D%22video-embed-center%20video-embed%22%3E%26lt%3Biframe%20class%3D%22embedly-embed%22%20src%3D%22%3CA%20href%3D%22https%3A%2F%2Fcdn.embedly.com%2Fwidgets%2Fmedia.html%3Fsrc%3Dhttps%253A%252F%252Fwww.youtube.com%252Fembed%252FwzonwmNapUQ%253Ffeature%253Doembed%26amp%3Burl%3Dhttp%253A%252F%252Fwww.youtube.com%252Fwatch%253Fv%253DwzonwmNapUQ%26amp%3Bimage%3Dhttps%253A%252F%252Fi.ytimg.com%252Fvi%252FwzonwmNapUQ%252Fhqdefault.jpg%26amp%3Bkey%3Dfad07bfa4bd747d3bdea27e17b533c0e%26amp%3Btype%3Dtext%252Fhtml%26amp%3Bschema%3Dyoutube%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fcdn.embedly.com%2Fwidgets%2Fmedia.html%3Fsrc%3Dhttps%253A%252F%252Fwww.youtube.com%252Fembed%252FwzonwmNapUQ%253Ffeature%253Doembed%26amp%3Burl%3Dhttp%253A%252F%252Fwww.youtube.com%252Fwatch%253Fv%253DwzonwmNapUQ%26amp%3Bimage%3Dhttps%253A%252F%252Fi.ytimg.com%252Fvi%252FwzonwmNapUQ%252Fhqdefault.jpg%26amp%3Bkey%3Dfad07bfa4bd747d3bdea27e17b533c0e%26amp%3Btype%3Dtext%252Fhtml%26amp%3Bschema%3Dyoutube%3C%2FA%3E%22%20width%3D%22400%22%20height%3D%22225%22%20scrolling%3D%22no%22%20frameborder%3D%220%22%20allow%3D%22autoplay%3B%20fullscreen%22%20allowfullscreen%3D%22true%22%20title%3D%22Video%22%26gt%3B%26lt%3B%2Fiframe%26gt%3B%3C%2FDIV%3E%3CP%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-246147%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-246182%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-246182%22%20slang%3D%22en-US%22%3E%3CP%3EThis%20happened%20on%20my%20GoPro%20Hero6%20Black%20every%20now%20and%20then%20when%20there%20was%20a%20large%20impact%2C%20and%20I%20never%20found%20a%20solution.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPlease%20reply%20GoPro!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-246184%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-246184%22%20slang%3D%22en-US%22%3E%3CP%3EGreat%20lol.%20An%20action%20camera%20that%20cant%20handle%20action%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-246186%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-246186%22%20slang%3D%22en-US%22%3E%3CP%3EI%20can't%20remember%20what%20I%20tried%20to%20fix%20it%20but%20it%20was%20happening%20less%20and%20less%20as%20time%20went%20on.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIs%20your%20SD%20card%20a%20recommended%20card%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThis%20might%20be%20the%20SD%20card%20struggling%20to%20keep%20up%20with%20the%20data%20being%20transferred.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-246188%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-246188%22%20slang%3D%22en-US%22%3E%3CP%3EYeah%20its%20the%20recommended%20one%2C%20and%20its%20brand%20new.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-246194%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-246194%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EMay%20I%20know%20the%20brand%20and%20model%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F76658%22%20target%3D%22_blank%22%3E%40joek812%3C%2FA%3E%3F%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20let%20us%20know%20so%20that%20we%20can%20check.%3C%2FP%3E%0A%0A%3CP%3EAlso%20please%20reset%20the%20camera%20and%20install%20a%20new%20update.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThat%20might%20help.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-246226%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-246226%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSTRONG%3ESanDisk%20SDSQXAF-064G-GN6MA%20Extreme%20microSDXC%3C%2FSTRONG%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20camera%20is%20a%20week%20old%20lol%2C%20reset%20it%3F%20The%20firmware%20is%20fully%20up%20to%20date%2C%20i%20checked%20today.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-246255%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-246255%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EYes%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F76658%22%20target%3D%22_blank%22%3E%40joek812%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EResetting%20the%20camera%20might%20help.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EBut%20if%20that%20won't%20solve%20the%20issue%20try%20to%20install%20a%20new%20firmware%20manually%20by%20downloading%20it%20here%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fhow_to%2Fsoftware-update-instructions-for-hero7-cameras%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fhow_to%2Fsoftware-update-instructions-for-hero7-cameras%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3EFollow%20the%20steps%20for%20manual%20update.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E-Jay%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-246262%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-246262%22%20slang%3D%22en-US%22%3E%3CP%3EAs%20i%20just%20said%2C%20the%20firmware%20is%20up%20to%20date.%20I%20have%20the%20latest%20version%201.51.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20will%20try%20resetting%20it%20just%20to%20appease%20you%2C%20but%20i%20think%20its%20fairly%20obvious%20that%20reverting%20an%20unmodified%2C%20one%20week%20old%20camera%20to%20its%20original%20settings%20is%20going%20to%20change%20nothing%2C%20and%20it%20is%20in%20fact%2C%20a%20bug%2C%20of%20which%20after%20looking%20at%20the%20threads%20here%2C%20there%20appears%20to%20be%20many.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EOf%20course%2C%20as%20i%20can't%20**bleep**%20outside%20to%20quickly%20send%20a%2045ft%20dirt%20jump%20to%20test%20it%2C%20we%20will%20not%20know%20if%20it%20has%20worked%20until%20i%20am%20let%20down%20yet%20again%20by%20your%20brand.%20I%20can%20only%20presume%20you%20are%20hoping%20that%20by%20this%20time%20the%20bug%20will%20be%20a)%20fixed%20(whereby%20you%20can%20tell%20me%20to%20update%20again)%20or%20b)%20this%20thread%20will%20be%20buried.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIf%20you%20have%20one%20shot%20to%20do%20something%20cool%20and%20want%20to%20film%20it%2C%20you%20need%20to%20be%20able%20to%20trust%20the%20camera.%20Your%20entire%20company%20was%20built%20off%20the%20back%20of%20that%20idea.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIt's%20cool%20though%2C%20i'll%20take%20my%20copy%20paste%20reply.%20Lets%20just%20brush%20this%20one%20under%20the%20carpet%20and%20hope%20people%20keepy%20buying%20hey.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBRB%20while%20i%20reset%20my%20camera%2C%20and%20then%20throw%20myself%20from%20a%20rooftop%20to%20check%20it%20works%20for%20you.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-247170%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-247170%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F76658%22%20target%3D%22_blank%22%3E%40joek812%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EOur%20team%20is%20looking%20into%20on%20this%20case%20at%20this%20time.%20If%20possible%2C%20we%20would%20like%20to%20get%20the%20original%20file%20of%20the%20video%20that%20you%20have%20posted%20so%20we%20can%20take%20a%20better%20look%20at%20it.%20We%20would%20appreciate%20it%20if%20you%20can%20send%20it%20via%20Dropbox.%20You%20can%20send%20it%20as%20a%20private%20message%20to%20me%2C%20if%20you%20would%20prefer.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EMany%20thanks%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-247205%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-247205%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSPAN%3E%22Lets%20just%20brush%20this%20one%20under%20the%20carpet%20and%20hope%20people%20keepy%20buying...%22%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EAnother%20carpet%20comment%2C%20hmm..%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-247373%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-247373%22%20slang%3D%22en-US%22%3E%3CP%3EJust%20sent%20it%20to%20the%20person%20that%20PM'd%20me.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-249381%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-249381%22%20slang%3D%22en-US%22%3EHello%20mariustanya%3CBR%20%2F%3E%3CBR%20%2F%3EI%20have%20the%20same%20problem%20as%20joek812!%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-249407%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-249407%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F77354%22%20target%3D%22_blank%22%3E%40ren%C3%A9h760%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20contact%20our%20customer%20support%20team%20via%20phone%20or%20chat.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThey%20might%20be%20able%20to%20help.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-249415%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-249415%22%20slang%3D%22en-US%22%3EI'm%20not%20sure%20why%20GoPro%20are%20giving%20out%20Sandisk%20extreme%20cards%20with%20this%20camera.%20It's%20not%20fast%20enough%20for%204k.%20You%20need%20the%20Plus%20or%20Pro%20versions%20to%20keep%20up.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-249422%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-249422%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F12839%22%20target%3D%22_blank%22%3E%40quickhero77554%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EI%20agree%20with%20what%20you're%20saying%20but%20that%20SD%20card%20is%20also%20good%20enough%20to%20handle%20basic%20stuff.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EAnd%20also%20it's%20a%20recommended%20SD%20card%20wherein%20GoPro%20Cameras%20won't%20encounter%20any%20product%20issue%20or%20SD%20card%20issue.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-249569%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-249569%22%20slang%3D%22en-US%22%3EHi%20Jay%3CBR%20%2F%3E%3CBR%20%2F%3EThanks%2C%20I%20will%20contact%20the%20support%20team.%3CBR%20%2F%3E%3CBR%20%2F%3ERegards%2C%3CBR%20%2F%3E-Ren%C3%A9%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-249597%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-249597%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F31687%22%20target%3D%22_blank%22%3E%40graytree76514%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHi%20Jay%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EYes%20I%20think%20my%20point%20is%20more%20it%20shouldn't%20be%20a%20recommended%20SD%20card%20for%20this%20camera%20or%20the%20Hero%206%20Black.%20Otherwise%20people%20will%20try%20to%20use%20it%20for%204k60fps%20and%20get%20sturrering%20when%20it%20can't%20keep%20up.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EOr%20there%20should%20maybe%20be%20seperate%20column%20in%20the%20SD%20recommendations%20saying%20%224k60fps%22%2C%20then%20only%20have%20certain%20cards%20listed%2C%20such%20as%20the%20Pro%20or%20Plus%20versions%20of%20the%20Sandisk%20Extreme%20card.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-249754%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-249754%22%20slang%3D%22en-US%22%3E%3CP%3EWhen%20folks%20assert%20that%20this%20card%20is%20%22not%20fast%20enough%22%20I%20think%20they're%20getting%20their%20MBytes%2Fs%20and%20Mbits%2Fs%20confused.%3C%2FP%3E%3CP%3EThe%20highest%20bitrate%20the%20Hero7%20records%20at%20is%20about%2078Mbits%2Fs%26nbsp%3B%20which%20is%20only%209.78MBytes%2Fsec.%3C%2FP%3E%3CP%3EAny%20UHS%20class%201%20(U1)%20card%20is%20supposed%20to%20support%20a%20*minimum*%20sequential%20write%20speed%20of%2010Mbytes%2Fsec%20or%2080Mbit%2Fsec.%3C%2FP%3E%3CP%3EA%20UHS%20class%203%20(U3)%20card%20must%20support%26nbsp%3B%2030Mbytes%20or%20240Mbit%2Fs.%26nbsp%3B%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20OP's%20card%20is%20a%20U3%2C%20as%20is%20most%20of%20the%20cards%20that%20people%20report%20having%20problems%20with.%20%26nbsp%3B%20No%20other%20devices%20but%20the%20Hero6%2F7%20have%20these%20kinds%20of%20issues%20with%20U3%20cards.%20%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThat%20said%2C%20I%20doubt%20very%20much%20that%20the%20weird%20stuttering%20behavior%20in%20the%20OP's%20video%20has%20anything%20to%20do%20with%20card%20speed.%3C%2FP%3E%3CP%3EIt%20continues%20stuttering%20even%20when%20the%20camera%20stops%20moving.%26nbsp%3B%26nbsp%3B%20It%20looks%20like%20a%20fundamental%20failure%20of%20the%20EIS%20algorithm%20and%20it%20has%20just%20freaked%20out.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-252412%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-252412%22%20slang%3D%22en-US%22%3E%3CP%3EI've%20got%20the%20same%20issue%2C%20filming%20at%202.7k%2060FPS%20Hypersmooth%3CBR%20%2F%3E%3CBR%20%2F%3EFootage%20starts%20off%20fine%20then%20starts%20to%20glitch.%20Its%20bright%20sunshine%20and%2014%20degrees%20C%3CBR%20%2F%3E%3CBR%20%2F%3EI'm%20using%20a%2064Gb%20Class%2010%20Sandisk%20Card%2C%20it%20isn't%20on%20the%20recommended%20list%2C%20but%20has%20worked%20for%20about%204%20hours%20of%20smooth%20footage%20with%20no%20issues.%20About%20half%20an%20hour%20into%20yesterdays%20ride%20it%20started%20to%20glitch%2C%20initially%20a%20weird%20rectangle%20on%20the%20left%20side%20of%20the%20image%2C%20then%20the%20whole%20image%20started%20to%20glitch.%20I've%20wondered%20if%20this%20was%20a%20weird%20issue%20causedby%20low%20battery%20issue%20as%20I%20changed%20to%20my%20spare%20battery%20after%20this.%20I%20didn't%20see%20the%20issue%20with%20my%20spare%20battery%20for%20the%20rest%20of%20the%20day.%26nbsp%3B%20The%20battery%20that%20initially%20came%20with%20the%20camera%20also%20had%20issues%20not%20charging%20reliably%20to%20100%25%20and%20sticking%20at%2098%25%3CBR%20%2F%3E%3CBR%20%2F%3E%26nbsp%3BI've%20uploaded%20to%20Google%20drive%20-%3CBR%20%2F%3EShows%20the%20Footage%20smooth%20then%20start%20to%20glitch%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fdrive.google.com%2Fopen%3Fid%3D1GXhWHYr5iJbDTvg2EFV5_hOrpgm9QdR3%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdrive.google.com%2Fopen%3Fid%3D1GXhWHYr5iJbDTvg2EFV5_hOrpgm9QdR3%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EJust%20glitching%20footage%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fdrive.google.com%2Fopen%3Fid%3D1J-_bg--dFhTqGMoqeOp5rss2BciR1H3v%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdrive.google.com%2Fopen%3Fid%3D1J-_bg--dFhTqGMoqeOp5rss2BciR1H3v%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EGlitching%20footage%20that%20then%20stabilises%20near%20the%20end.%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fdrive.google.com%2Fopen%3Fid%3D1NGFzw31QCUQxrHjN54V_0D9K7TLZ0aMl%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdrive.google.com%2Fopen%3Fid%3D1NGFzw31QCUQxrHjN54V_0D9K7TLZ0aMl%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FP%3E%3CP%3EIf%20any%20one%20could%20point%20me%20to%20a%20UK%20supplier%20of%20a%20recomended%2064Gb%20card%20I%20guess%20I%20could%20try%20that%20but%20I'm%20unconvinced%20its%20SD%20card%20related.%20Searching%20the%20part%20codes%20just%20seems%20to%20bring%20up%20American%20links%20%2F%20stores.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-252415%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-252415%22%20slang%3D%22en-US%22%3ETo%20add%20to%20the%20above%20I'm%20on%20firmware%201.51%20which%20I%20manually%20updated%20the%20day%20I%20got%20the%20camera.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-252427%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-252427%22%20slang%3D%22en-US%22%3EYep%2C%20exactly%20the%20same%20issue.%20Come%20on%20GoPro%20where%E2%80%99s%20the%20solution%3F!%3CBR%20%2F%3E%3CBR%20%2F%3EMy%20battery%20was%20probably%20pretty%20low%2C%20as%20it%20was%20the%20end%20of%20the%20day.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-252430%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-252430%22%20slang%3D%22en-US%22%3EI've%20uploaded%20the%20first%20bit%20that%20I%20noticed%20had%20a%20weird%20glitch%2C%20it%20shows%20a%20rectangle%20on%20the%20left%20side%20of%20the%20screen.%20Seems%20to%20show%20the%20issue%20a%20lot%20better%20when%20you%20download%20the%20original%20file%20from%20google%20drive.%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fdrive.google.com%2Fopen%3Fid%3D1-K-YVR4Wyf3t6pUEmqXF-29ii2_tF58k%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdrive.google.com%2Fopen%3Fid%3D1-K-YVR4Wyf3t6pUEmqXF-29ii2_tF58k%3C%2FA%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-255083%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-255083%22%20slang%3D%22en-US%22%3E%3CP%3ESeems%20this%20is%20happening%20to%20a%20few%20other%20people%20as%20well%2C%20all%20with%20the%20same%20symptoms%20and%20resolution%20settings.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2FCameras%2FGopro-Hero-7-2-7K60-stabilization-problem%2Ftd-p%2F253138%2Fhighlight%2Ftrue%22%20target%3D%22_blank%22%3Ehttps%3A%2F%2Fcommunity.gopro.com%2Ft5%2FCameras%2FGopro-Hero-7-2-7K60-stabilization-problem%2Ftd-p%2F253138%2Fhighlight%2Ftrue%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI've%20had%20no%20response%20to%20my%20ticket%20I%20raised%20with%20Go%20Pro%20Support.%3CBR%20%2F%3E%3CBR%20%2F%3EHas%20anyone%20else%20got%20any%20answers%20with%20this%20%26gt%3B%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-255385%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-255385%22%20slang%3D%22en-US%22%3E%3CP%3Esame%20problem%20..%202days%20old%20camera%20..%20latest%20update%20..%202.7K%2060fps%20Superview.%20450e%20camera...%26nbsp%3B%3CIMG%20class%3D%22emoticon%20emoticon-smileysad%22%20id%3D%22smileysad%22%20src%3D%22https%3A%2F%2Fvcsem46788.i.lithium.com%2Fi%2Fsmilies%2F16x16_smiley-sad.png%22%20alt%3D%22Smiley%20Sad%22%20title%3D%22Smiley%20Sad%22%20%2F%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-255401%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-255401%22%20slang%3D%22en-US%22%3EGoPro.%20Your%20flagship%20feature%20obviously%20has%20a%20major%20flaw.%20Are%20you%20going%20to%20provide%20an%20update%20or%20do%20we%20all%20need%20to%20start%20sharing%20this%20further%20afield%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-261078%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-261078%22%20slang%3D%22en-US%22%3E%3CP%3EHere%20to%20Confirm%20that%20I%20have%20exepreinced%20the%20same%20issue.%202.7k%2060fps%20-%20I%20believe%20in%20my%20case%20that%20it%20was%20confusing%20the%20algorithim%20that%20the%20gorpo%20uses%20because%20I%20noticed%20it%20generally%20happened%20when%20there%20were%20droplets%20of%20water%20near%20the%20edge%20of%20the%20video.%20I%20would%20imagine%20that%20the%20way%20the%20Hypersmooth%20works%20is%20by%20analysing%20the%20edge%20of%20the%20screen%20to%20line%20it%20up%20with%20the%20next%20frames%20edge.%20So%20when%20there%20is%20signficant%20blurring%20of%20the%20edge%2C%20it%20causes%20the%20algorithim%20to%20get%20confused..%20Just%20a%20theory.%26nbsp%3B%3CBR%20%2F%3E%3CBR%20%2F%3EI%20must%20say%2C%20every%20other%20aspect%20of%20the%20camera%20has%20been%20great.%3CBR%20%2F%3E%3CBR%20%2F%3ESome%20feedback%20would%20be%20great%20GoPro!%26nbsp%3BUpdates%20with%20bug%20fixes%20are%20even%20more%20welcome!%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-261079%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-261079%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F79707%22%20target%3D%22_blank%22%3E%40robertk402%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%20for%20your%20suggestion%20%2F%20feedback.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWe'll%20get%20back%20to%20you%20as%20soon%20as%20we%20receive%20an%20update%20about%20this.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EI'll%20forward%20this%20message%20to%20our%20team.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-261097%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-261097%22%20slang%3D%22en-US%22%3E%3CP%3EI'd%20be%20suprised%20if%20it%20was%20due%20to%20water%20droplets%20in%20my%20case%2C%20it%20was%20a%20dry%20day%20with%20no%20rain.%20It%20just%20started%20glitching%20on%20a%20relatively%20smooth%20section%20of%20the%20trail.%20I%20wondered%20more%20if%20it%20was%20a%20power%20related%20issue%20the%20battery%20was%20getting%20low%20at%20that%20part%20of%20the%20ride%2C%20I%20haven't%20had%20it%20occur%20again%20as%20yet%2C%20but%20it%20always%20makes%20me%20wonder%20have%20a%20captured%20a%20load%20of%20unusable%20footage%2C%20I%20would%20really%20like%20to%20get%20to%20the%20bottom%20of%20whats%20causing%20it.%26nbsp%3B%20I%20haven't%20had%20any%20updates%20on%20the%20case%20as%20yet.%20It%20does%20seem%20that%20there%20are%20very%20few%20reports%20of%20it%20compared%20to%20how%20many%20cameras%20have%20likely%20been%20sold.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-261185%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-261185%22%20slang%3D%22en-US%22%3E%3CP%3EYeah%2C%20I%20had%20a%20look%20at%26nbsp%3Byour%20and%20the%20OP's%20footage%20after%20posting%20my%20comment%20to%20see%20if%20there%20was%20any%20blurring%2C%20but%20it%20seems%20clear.%20Your%20power%20related%20idea%20seems%20more%20plausible.%20After%20looking%20at%20my%20footage%2C%20it%20was%20also%20only%20the%20last%20few%20videos%20that%20I%20took%20that%20the%20issue%20occurred%20on.%20The%20first%20were%20all%20fine.%20Pity.%20Hopefully%2C%20this%20is%20something%20that%20can%20be%20fixed%20with%20a%20software%20update%2C%20and%20not%20a%20design%2Fpower%20management%20flaw.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-263073%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20-%20Hypersmooth%20failure.%20Super%20glitchy%20warped%20footage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-263073%22%20slang%3D%22en-US%22%3E%3CP%3ESeems%20to%20be%20affecting%20footage%20on%204k%2030FPS%20as%20seen%20here%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2FCameras%2FGoPro-7-Black-Hypersmooth-completely-freaks-out%2Fm-p%2F262992%2Fhighlight%2Ffalse%23%2FM76423%22%20target%3D%22_blank%22%3Ehttps%3A%2F%2Fcommunity.gopro.com%2Ft5%2FCameras%2FGoPro-7-Black-Hypersmooth-completely-freaks-out%2Fm-p%2F262992%2Fhighlight%2Ffalse%23%2FM76423%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIs%20anyone%20getting%20any%20answers%20from%20Go%20Pro%20%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 8

Hero 7 Black - Hypersmooth failure. Super glitchy warped footage

Hi Everyone,

 

Took this footage yesterday on my Hero 7 Black. 2.7k 60fps Superview with Hypersmooth.

 

Starts off well then just gives up and goes real glitchy.

 

Gutted because i'd been building up to this run all day, and GoPro let me down.

 

I'm thinking its an issue when using 60fps because its never happened to me at 30fps, although being so new, the testing has only been limited.

 

Anyone else had this??

 

Nomad
Posts: 332

Re: Hero 7 Black - Hypersmooth failure. Super glitchy warped footage

This happened on my GoPro Hero6 Black every now and then when there was a large impact, and I never found a solution. 

 

Please reply GoPro!

Tourist
Posts: 8

Re: Hero 7 Black - Hypersmooth failure. Super glitchy warped footage

Great lol. An action camera that cant handle action

Nomad
Posts: 332

Re: Hero 7 Black - Hypersmooth failure. Super glitchy warped footage

I can't remember what I tried to fix it but it was happening less and less as time went on.

 

Is your SD card a recommended card?

 

This might be the SD card struggling to keep up with the data being transferred.

Tourist
Posts: 8

Re: Hero 7 Black - Hypersmooth failure. Super glitchy warped footage

Yeah its the recommended one, and its brand new.

GoPro
Posts: 3,505

Re: Hero 7 Black - Hypersmooth failure. Super glitchy warped footage

 

May I know the brand and model @joek812?

 

Please let us know so that we can check.

Also please reset the camera and install a new update. 

 

That might help.

 

 

Thanks,

-Jay 

Tourist
Posts: 8

Re: Hero 7 Black - Hypersmooth failure. Super glitchy warped footage

SanDisk SDSQXAF-064G-GN6MA Extreme microSDXC

 

The camera is a week old lol, reset it? The firmware is fully up to date, i checked today.

GoPro
Posts: 3,505

Re: Hero 7 Black - Hypersmooth failure. Super glitchy warped footage

 

Yes @joek812,

 

 

Resetting the camera might help. 

But if that won't solve the issue try to install a new firmware manually by downloading it here: https://gopro.com/help/articles/how_to/software-update-instructions-for-hero7-cameras

Follow the steps for manual update. 

 

 

Thanks, 

-Jay