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Nomad
Posts: 344

Hero 7 Black - Hypersmooth Panning Issue

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This has been noted before by others but it deserves another mention.

 

The Hypersmooth feature on the Hero 7 Black completely ruins any type of slow pans. It creates an obvious slow-fast-slow-fast pan which ruins the shot.

 

When directly compared with the Hero 7 white/silver, and Hero 6 Black, the problem becomes even more obvious. Those other less stabilised cameras have no issue panning without issue.

 

I am very concerned about this and I think this needs to be a priority fix in the next frimware update.

 

I have seen others posting things along the lines of "this is normal with stabilisation", or "all camera do this", and to be honest I don't know where you're getting your facts. The panning on this new camera is by far the worst I've ever seen on any GoPro let alone other cameras and sweeping it under the rug by saying those things doesn't help matters.

 

See this video below for a comparison between Hero 7 Black and other Hero 7 models (5:40).

 

https://www.youtube.com/watch?v=dsnCKIKO5Ok

GoPro HERO 7 Black: https://amzn.to/2y8eKF9GoPro HERO 7 Silver: https://amzn.to/2IBRmUeGoPro HERO 7 White: https://amzn.to/2pye0UUYI 4K: https://amzn.to/2DVN...
Nomad
Posts: 375

Re: Hero 7 Black - Hypersmooth Panning Issue

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Depends on the kind of shooting you do?   For frequent slow pans of still objects, I'd use a tripod or gimbal.   Since the standard stabilization on the 6 for example is not steady enough.   That one has some of the stuttering too, i just handle this by setting the shots up as I'd like.   I still use my karma all the time and with the 7 too.   

 

I need to look into it further but I am noticing possibly improved rolling shutter and also a change in lens flare behavior.   All part of learning a new device, stuff you put in the back of your head for the next shoot or to do some testing on.   Both RS can be an additional factor in panned shots depending on the subject and motions.  

 

GoPro may be able to add a stabilization tab or two (tuned for specific things)  from which we can select, which would be great.   But I have shooting to do in the mean time.  

Nomad
Posts: 344

Re: Hero 7 Black - Hypersmooth Panning Issue

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While using a gimbal is a solution, it's an expensive one that most won't be able to utilise. I myself do have a gimbal and will be using it for my pans BUT I shouldn't have to. A camera should be able to pan without video breaking mechanics. My Hero 6 Black never had these panning issues. I really do think it's essential GoPro address it cause a lot of people (probably a large majority) will need to pan at somepoint while using the camera.
Hiker
Posts: 35

Re: Hero 7 Black - Hypersmooth Panning Issue

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So I keep tryng to commnent on this post and it seems my post keeps getting marked off and removed. If we can not voice our opinions and concerns here in this like minded small group then maybe public youtube videos will serve the wider public better! Shame.

Tourist
Posts: 1

Re: Hero 7 Black - Hypersmooth Panning Issue

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I'm very dissapointed, because panning is one of the basic movement for movie making, especially for travel video. If I disable the stabilization, then,  the video is worse than handphone's recording and it defeats the purpose of purchasing hero 7.  I hope gopro will fix it

right away.

Nomad
Posts: 68

Re: Hero 7 Black - Hypersmooth Panning Issue

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Yes - really good stabilization and panning do not go together. The stronger the stabilization the more difficult it is to pan smoothly. This is true for professional video cameras.

 

The reason is that stabilization is designed to resist movement. It cannot always discern intentional movement from shake. When you start to pan fast it initially resists.

 

On some professional cameras there is a setting which turns off horizontal stabilization so the user can pan. This is a rare feature. So what do pro's do? They turn off stabilization before they pan. You can do that too. This is the price for realy good stabilization, true for the best cameras.

Nomad
Posts: 648

Re: Hero 7 Black - Hypersmooth Panning Issue

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http://abekislevitz.com/gopro-hero7-black/

 

HyperSmooth Limitations - Slow Horizontal Panning

The way the algorithm works, the one use-case that gets left in the dust is slow horizontal panning – meaning you’re steadily moving the camera laterally from left to right or vice-versa. It will attempt to “grab on” to the scene, and realize it has to keep moving so you’ll get those tell-tale pops and jumps. For these uses I would turn off HyperSmooth. If the pan is quick enough such as mounted on your head, it has no problem knowing where it should be.

Hiker
Posts: 32

Betreff: Hero 7 Black - Hypersmooth Panning Issue

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I totally agree here.. and if its impossible to fix that Problem in firmware then please do a quick button in the display to Switch it off and on..
Nomad
Posts: 344

Re: Hero 7 Black - Hypersmooth Panning Issue

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It amazes me how many people are seemingly unbothered by this and say it's normal.

The obvious panning problems on the Hero 7 are NOT normal. They are clearly worse than most cameras. I have used a lot of cameras with stabilisation and this does not happen near as bad, especially with optical stabilisation.

I think as someone else mentioned, panning is essential to most travel videos, which is a huge amount of GoPro users intention.

There needs to be a pan mode where this doesn't happen. It's completely video breaking. If it was subtle I wouldn't mind but it isn't.
Nomad
Posts: 375

Re: Hero 7 Black - Hypersmooth Panning Issue

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I don't think people are unbothered and think it's normal as you say.

 

I look at it as just learning what a device can do, finding out some secrets for best use and then trying to use those. 

 

It's more that you can see the issue along with other ways to handle it during a shoot.   

 

Things like using a polarizer, exposure compensation, non-stock PROtune options...you use them as needed.   

 

I've done many hours of shooting with both the 6 and 7 in the last week.  EIS off, standard and HyperSmooth EIS, gimbal, mounted. 

 

Go look over slow pans with 6 EIS versus gimbal or 6 noEIS.    6 aint perfect by any means for slow pans.   

 

Try using different modes too, or for instance in a more cropped option if you think about it, there is more "room" to lessen panning artifacts.  

 

And enjoy Hypersmooth for what it can do best, action, things moving or getting wet, the wonderful Timewarp mode.  

 

Often an event photographer might have a few camera bodies with deliberately different lenses and setups so that they just grab the one they need that instant, or the other.   It's nice to have more than one GoPro handy and setup for a particular application. 

 

Normally GoPro has new products come out around this time of year, and be later in the year a firmware update comes out.   Maybe another a few months later into the following year.

 

I'd imagine the same thing will happen this time too.  

 

However knowing how the EIS operates, it is unlikely a tweak will beat a tripod or gimbal for a slow pan of static scenery that would really show up any panning stutters. 

 

If you want great pans, a gimbal or tripod works great.   

 

GoPro has lots of enthusiastic and talented people working there.   If they can, they'll add a tweak or two to the stabilization, I know they will.  

 

My preference would be to have that happen transparently in some manner, such as selecting horizontal pan mode which uses the EIS to a point less than the 6.   But other axes are left on full.  That may not be easily done as other image corrections are affected.   For other use cases there is no issue so you plan accordingly.

 

 

Nomad
Posts: 344

Re: Hero 7 Black - Hypersmooth Panning Issue

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@stanleym7236

 

You make some good points, but do consider that the average GoPro consumer doesn't carry around a huge rig with DSLR's for panning/zooming, GoPro for action, etc etc.

 

A lot of people who buy GoPro's are your average person travelling and wanting to capture awesome footage to upload later. They don't need zooming and other features not offered by GoPro but they do need panning.

 

Obviously a lot of these people will be very dissapointed to see that their lovely cinematic pans of Machu Picchu etc are ruined by the stabilisation which claims gimbal like but obviously doesn't provide that for panning.

 

GoPro don't have to do anything, the camera is already incredible. But in my opinion this camera has the potential to be the ultimate travel camera if they can fix this. Just a simple option for panning mode would be perfect.

Hiker
Posts: 365

Re: Hero 7 Black - Hypersmooth Panning Issue

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i did not experience this with my gopro, slow panning work fine for me; i will upload and share a little test today ;)

 

Andrea

Nomad
Posts: 648

Re: Hero 7 Black - Hypersmooth Panning Issue

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@quickhero77554 - "But in my opinion this camera has the potential to be the ultimate travel camera if they can fix this. "

 

Just listen to Abe Kislevitz: "I won’t be ditching my Karma Grip anytime soon for a few select reasons. I want to make sure you know the limitations of HyperSmooth to help aid in getting the most out of your HERO7."

 

Just use a proper gimbal.

 

Nomad
Posts: 344

Re: Hero 7 Black - Hypersmooth Panning Issue

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@agilestoke40735

Please read my previous comments. I HAVE a proper gimbal and I will use it when I need to. Most however do not and the panning issue is video breaking not just a slight inconvenience.

GoPro market this camera as having gimbal like stabilisation, but it clearly doesn't. Why lie? Why are you content with that? Cameras should be able to pan without looking like garbage.
Explorer
Posts: 13,045

Re: Hero 7 Black - Hypersmooth Panning Issue

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Cameras have settings. They have settings because not every situation or shooting scenario is the same. Knowing the camera and what settings are best for each scenario/shooting situation is key. As it stands, Hypersmooth is not a good setting for slow panning. It's not designed for it. Luckily, like with other settings, you can turn it off.

Now, does that mean GoPro will not continue to work on improving Hypersmooth? No, I suspect as they get more feedback, which BTW can be left here https://gopro.com/feedback , they will make improvements. However, there always has to be trade offs. Do they customize the Hypersmooth stabilization for improved performance for action sports, or the vacationing traveler/aspiring cinematographer using an action camera for their scenic panning shots?

I do think it would be great if you could choose between Standard, Hypersmooth, and 2-axis stabilization. Perhaps it's in the works. Maybe we'll see it in a future firmware or maybe not until a future camera comes out. Either way, it's certainly not happening today, just a week after the camera was released world wide.

As far as gimbal like, yes, it is gimbal like. Does that mean the exact same performance in every situation? No, of course not. Hence the, "like". Should it also fail at 60mph, have sensitive motors, be vulnerable to the elements and deep sea diving? Maybe Hypersmooth should also increase the weight of the camera and make it more bulky and difficult to mount. Of course, Hypersmooth should also create the nauseating up and down bob that so often happens when people walk with a Gimbal.

You're right! Hypersmooth is not "Gimbal like" at all :)
Nomad
Posts: 344

Re: Hero 7 Black - Hypersmooth Panning Issue

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@danielr15

 

I'm sorry but that is yet another comment from Daniel that adds nothing to the conversation. If you have nothing meaningful to add don't say anything. Obviously "gimbal like" is referring to perfomance so please just stop trying to be funny. 

 

As far as turning off hypersmooth to be able to pan, that's fine but then obviously there is loads of shake which is also not ideal. The older GoPro models didn't have this panning issue, and my point all along has been to put in a choice for the user to have a less stabilised setting to allow for panning that isn't broken by Hypersmooth, and isn't unusuably shaky. I never said "change hypersmooth for panning" as you're implying.

 

This problem has been documented by many others already in the first few weeks of release so I would hope GoPro are taking note.

 

Just one other thing to add. If the solution is turn hypersmooth off and use a gimbal, then why buy the new GoPro (considering the hgihlight feature is stabilisation. There is literally no point as an older model with a gimbal will have identical stabilisation.

 

 

Explorer
Posts: 13,045

Re: Hero 7 Black - Hypersmooth Panning Issue

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@quickhero77554
OK buddy, like always, you have all the answers and the only comments that count.
Nomad
Posts: 648

Re: Hero 7 Black - Hypersmooth Panning Issue

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@quickhero77554

 

While most people don't have a gimbal they will still get better stabilization with the Hero7 than the previous editions. Hero7 is not so much for the Hero6 user but rather for the Hero4 and Hero5 upgraders.

 

You should also look beyond the marketing hype of the GoPro advertisement. "Gimbal like" is not 100% the same as a gimbal. And GoPros own Abe Kislevitz from the media team pretty much nails it in his "editorial". http://abekislevitz.com/gopro-hero7-black/

 

And you can be pretty sure that the Hero8 will improve the stabilization yet again next year. :-)

 

Howevere it's easy to agree that the Hero's could have much more advanced options and modes like you suggest. The ability to turn off noise reduction i.e. is one of them. However, GoPro are targeting "everyday dads" and not cinematographers.

Nomad
Posts: 344

Re: Hero 7 Black - Hypersmooth Panning Issue

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@agilestoke40735

 

But you have clarified my point here.

 

"GoPro are targetting everyday dads" - This is my point. The everyday dad who is recording something will be very dissapointed to find his footage is unusable because of Hypersmooth's panning problems.

Hiker
Posts: 365

Re: Hero 7 Black - Hypersmooth Panning Issue

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this is a running test with HyperSmooth..

https://www.youtube.com/watch?v=_IBT-NOx9EY

...slow panning result with same "jumping" frames....
Explorer
Posts: 13,045

Re: Hero 7 Black - Hypersmooth Panning Issue

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@quickhero77554 wrote:

@agilestoke40735

 

But you have clarified my point here.

 


Actually, no. It doesn't clarify your point. The only point you seem to want to make is you think GoPro should change their implementation of stabilization.

 

Ok, got it. However, if anyone replies a different opinion, best use with current firmware, or optimism about future updates/cameras then you shoot them down. Why? Apparently because it's only your "point" that matters.

 

You know best. Thanks for the enlightenment. Can't wait to try ito the camera you develope.

Nomad
Posts: 344

Re: Hero 7 Black - Hypersmooth Panning Issue

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@danielr15

 

I have never experienced someone so useless on any forum. You think you help with these comments but you don't.

 

I made a genuine point to start this thread and it was echoed by plenty of others. I made it clear what i thought the issue was and how it should be fixed. You however came along just sayin "there is no issue". BUT THERE IS. THAT'S WHY I MADE THE THREAD"

 

Again, if you have nothing useful to say, leave. It's sad that nobody else can voice there opinion on these forums without a huge backlash from you and a couple of others.

 

I don't care if you think this is the perfect camera. Nobody does. What I do care about is giving my feedback without you talking crap.

 

 

 

 

 

 

Adventurer
Posts: 13,870

Re: Hero 7 Black - Hypersmooth Panning Issue

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So as I follow. Battery thread and hyper zoom thread. Wish we see one thread of each. I did a slow pan can’t wait to see later my footage
Nomad
Posts: 68

Re: Hero 7 Black - Hypersmooth Panning Issue

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"The obvious panning problems on the Hero 7 are NOT normal. They are clearly worse than most cameras. I have used a lot of cameras with stabilisation and this does not happen near as bad, especially with optical stabilisation."

 

You are ignoring the flip side: none of the cameras you have used come even close to the stabilization capability of the Hero7 Black. You cannot walk and shoot with *any* camera, with IBIS or OIS or EIS. Not even close to what you *can* do with the 7. So, you are correct - the panning issue of stabilization for the 7 is worse than all other cameras, precisely because the in-camera stabilization of all other cameras is much weaker. OIS is the weakest, so the panning problem is less. The Hero7 stabilization is NOT normal, it is far better, so its panning issue is NOT normal too.

 

I agree that making it convenient to select a lower level of stabilization or none so one can pan smoothly would be worthwhile, and is likely easily doable.

 

Or, you can go back to your other cameras and stand very, very still while you shoot, and pan to your heart's delight from one fixed position.

 

 

Nomad
Posts: 375

Re: Hero 7 Black - Hypersmooth Panning Issue

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Just learn and use these devices?

 

Let's see...ima use 240 FPS mode....at night...in the woods for a slow walk...oh yeah I forgot to remove the ND16 filter or to even glance at other camera settings.

 

Gawdammit the Hyped-Up-Smooth did not come on...?!?!?!!???!!!.

 

Later on...viewing the "footage" to be put up on multiple social media sites...this camera sucks I need a sealed replacement to make sure my sample wasn't bad. 

 

Days later...GoPro sucks the 2nd camera is no good too.  

 

Meanwhile so many keep getting great shots out of them?!!?

 

GoPro cameras REALLY reward the careful sort that takes times to try out things in advance and learn as they go along their adventures?

Nomad
Posts: 344

Re: Hero 7 Black - Hypersmooth Panning Issue

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I don't understand your point.

What does using the camera at night at 240gps have to do with anything? Obviously that would look terrible, that's irrelevant. No one EXPECTS that to looks good.

People do expect slow pans to pan without stopping and starting and ruining the shot.

Yes stabilisation can be turned off to help, is that really a viable solution? Not really because now the footage is shaky. Is a gimbal viable? No because not everyone has one.

It's so simply. Add the feature for panning stabilisation. It wouldn't be a hard thing to add.
Adventurer
Posts: 13,870

Re: Hero 7 Black - Hypersmooth Panning Issue

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I guess   this video is totally useless on panning 

 

Nomad
Posts: 344

Re: Hero 7 Black - Hypersmooth Panning Issue

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Fishy, it's a good test but someone did mention recently that the Hero7 automatically reduces stabilisation during low light shots. Remember that 2.01 update for the Hero6 that did the same?

It looks to me like that panning shot had no stabilisation active. Especially as there is no noticeable "wobble" which is typical of EIS in low light.
Nomad
Posts: 344

Re: Hero 7 Black - Hypersmooth Panning Issue

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If anyone is still doubting this is a serious issue please watch this video.

I'm incredibly surprised how many people want to sweep this under the rug and say "learn the camera"? This is video breaking!

https://youtu.be/ebhNabOLqNQ
Nomad
Posts: 648

Re: Hero 7 Black - Hypersmooth Panning Issue

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@quickhero77554

 

GoPros advice is to turn off supersmooth stabilization during panning.

Adventurer
Posts: 13,870

Re: Hero 7 Black - Hypersmooth Panning Issue

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6 seconds. is that wheere your issues lies as well  notice how I go SLOOOOw  how many  stutters or how many licks  does it take to the center of the tootsie pop.  I got  other issues that   may or may not get corrected  by waiting Lol....

 

 

 

 

Nomad
Posts: 375

Re: Hero 7 Black - Hypersmooth Panning Issue

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LOL, why would someone think panning is being "swept under the rug"?

 

Remarkable!

Explorer
Posts: 13,045

Re: Hero 7 Black - Hypersmooth Panning Issue

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@quickhero77554
Nobody is trying to, "sweep this under the rug ", but yes, LEARN THE CAMERA. You're not trying to have a discussion. You just keep repeating the same thing and then shooting down anyone who doesn't jump on your outrage bandwagon.

We can't change it, but perhaps GoPro might. Until then, LEARN THE CAMERA.

In this community, we try to help people get the best results with the camera that they have. With all the strengths and weaknesses if whatever particular GoPro that they are using.

Your not effecting change by posting here what you think GoPro should have done, or what you think they should do. You, me, aren't nearly that important. Reviews are in, most people really like this camera. Are there areas for improvement, sure. As you acknowledge, GoPro continued to work on the HERO6 stabilization, what makes you think they won't do the same for HERO7?

@stanleym7236 made a very good point about 240fps at night. Your response, "Obviously that would look terrible, that's irrelevant. No one EXPECTS that to looks good". Um, sorry champ, but people have actually complained about that. Plenty of people have no clue about fps and low light. For some of those people, when they are told about the camera's small sensor and need for more time to gather light, respond with, "GoPro should have a bigger sensor then!" or the very impetulant, "Fix it GoPro!".

2.7K (4:3)/60 stabilized linear. Slow panning with stabilization and no jitter. Got it, you want these things. You don't have these things. Are you looking for advice on how to accomplish these effects? We can help with that. Otherwise your just shouting into the wind.

I'll save you some time and effort.

Another long and pointless post from Daniel. Go away, you bore me. You have nothing to offer. Go sniff Woodman's..... I'm super important and nobodies opinion counts unless it agrees with me! Your wrong! Look, here is a video that supports my opinion. I don't care if you have the camera and enjoy it, you're wrong! You must be an employee of GoPro. My mission is just, I must inform the masses! This great Injustice must be made clear! I want it! I want it! Fix it, NOW!
Nomad
Posts: 344

Re: Hero 7 Black - Hypersmooth Panning Issue

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I never thought forums could be ruined by one person but you have changed my mind yet again. Get a life Daniel, please. Other people have opinions, not only yours is important. I have no more desire to waste my time on you.
Explorer
Posts: 13,045

Re: Hero 7 Black - Hypersmooth Panning Issue

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@quickhero77554
Wow, you summed up my feeling for you very well. Thanks! 😊
Adventurer
Posts: 13,870

Re: Hero 7 Black - Hypersmooth Panning Issue

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There are going to be a thousand threads  soon about Panning.....

 

In order to help out   I start  one resolution. one fov, the exact time it starts to stutter and hte  next and find that set  pann speed.   for now I only tossed  that clip or clips up  I want to take note that my camera works

 

FISH

Hiker
Posts: 35

Re: Hero 7 Black - Hypersmooth Panning Issue

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"GoPro reccomend turning off Hypersmooth if panning"

 

Do people realise how uttery insane this is. The stuttering and pausing happens in any turn greater than about 5 degrees left or right at various speeds. That is not specific scenic planned 180 pan scenes. It is all footage that is not in a straight line pretty much. And further more its an action cam so there is no time to stop mid action and turn off things. So the only solution is not to use hypersmooth. Oh dear.

 

Just fix it in the next update and lets move on.

Nomad
Posts: 375

Re: Hero 7 Black - Hypersmooth Panning Issue

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Messing with the 6 and the 7 some more.

 

The 6 is NOT a perfect panning machine at all.   

 

I demand a full recall, public apology, and a free steak dinner, medium rare, baked potato, broccoli. 

 

And make it snappy or I won't leave my one dollar tip.  

 

Also why didn't the YouTube and vlogger world alert us thousands of times that the 6 cannot pan perfectly?!

 

Grr

 

;-)

Adventurer
Posts: 13,870

Re: Hero 7 Black - Hypersmooth Panning Issue

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 gopro made a book it's theirfault for not explaining everything in great detail.  For example

 

 step one charge your camera.  No wher ein there did it say  that the camera will turn on on first charger when done, it says the camera led will go off.  

 

SO that said I am no pro at  all.    I'll see if fw 1.89  corrects it ifnot the nI know my answer.   gopro does listen but you have to complain at  the feedback did you?  

Explorer
Posts: 13,045

Re: Hero 7 Black - Hypersmooth Panning Issue

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LOL @stanleym7236
Good steak houses also include a free scoop of ice cream for dessert.

Just got my HERO7 Black cameras. I'll be testing and playing around with settings this week. Since I bought one for my son and brother in law as well, I'm planning on doing simulations comparisons with each camera on different settings. Any suggestions welcomed.

Please put them in this format:
Test #1 scenario (still, walk, run, bike, surf, etc)
Camera 1) resolution/fps, Protune OFF/ON (include settings
Camera 2) resolution/fps, Protune OFF/ON (include settings
Camera 3) resolution/fps, Protune OFF/ON (include settings

Video presentation: vertical split screen, horizontal split screen, or one video at a time.


Thanks!
Adventurer
Posts: 13,870

Re: Hero 7 Black - Hypersmooth Panning Issue

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Camera facing you panning maybe the radius that the camera picks up is part of the issue
Tourist
Posts: 19

Re: Hero 7 Black - Hypersmooth Panning Issue

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I've noticed the hypersmooth issue too and i've tried the mode 4:3 1440p in standard stabilisation. It works fine. 

So I hope that Gopro will propose at least a standard stabilisation mode asap.

 

 

 

Nomad
Posts: 375

Betreff: Hero 7 Black - Hypersmooth Panning Issue

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Also by all means try some stabilization in your video editing software during your post production efforts.  

 

Using Lock & Load on four trial slow pan clips intended to bring out the stuttering ==> Solved

 

I do mostly motorsports action, don't do many cinematic slow pans of the countryside from a standing position or whatever. 

 

But for those that do, and that also edit their clips later on rather than posting them uncut and as-is it will certainly help.  

Tourist
Posts: 1

Re: Hero 7 Black - Hypersmooth Panning Issue

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https://youtu.be/LZu4S6sk26o
Just some samples I took from my trip last weekend. Clearly dissatisfied with my results. Coming from a hero 5 black I'd never seen anything like this. I get it "panning and stabilisation don't go together" but as stated should I really have to scroll through a menu every time I take a panning shot? I typically take shots on the fly so I'm basically being told don't use stabilisation or try your luck. Was the 6 even close to this unpolished? I'm going to give it a shot if not I'm going back to the 5.
Nomad
Posts: 344

Re: Hero 7 Black - Hypersmooth Panning Issue

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@delvecchio33

Yes that looks terrible as most panning shots with this camera do.

It seems most here such as @danielr15 are happy to suggest that you need to "learn the camera" though instead of admitting it's an issue.

I had both the 5 and the 6, both of which had no problem panning with stabilisation.

This issue with the 7 is video breaking.
Explorer
Posts: 13,045

Re: Hero 7 Black - Hypersmooth Panning Issue

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@quickhero77554
Just can't help calling me out at every opportunity? Seriously, get off the playground kid. This isn't a popularity contest.
Nomad
Posts: 344

Re: Hero 7 Black - Hypersmooth Panning Issue

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@danielr15

But just to be sure, you think that the 20 people that have already complained about this panning issue here are wrong right? And they should "learn the camera" as you've suggested? Just checking.
Nomad
Posts: 375

Re: Hero 7 Black - Hypersmooth Panning Issue

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Don't have the 5 anymore for comparison...but the 6 is not a perfect Slow-Panner itself.  

 

Try it out now that we have seen some 7 stutters...and you'll see.   It seems to have smaller but more frequent stutters, perhaps some of us are used to that?   

 

Compare that to a gimbal. 

 

One thing I'll have to try tomorrow, are some of the four modes the 7 has that use what they call "standard" stabilization.

 

Explorer
Posts: 13,045

Re: Hero 7 Black - Hypersmooth Panning Issue

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I never said that GoPro shouldn't address this, that it's not something of importance to people, or that they are wrong about the jitter that happens when panning with Hypersmooth.

I never said any of those things, so don't try and mischaracterize what I have suggested.

I do not design these cameras or their software. I do not know what goes into the engineering or what making a change to improve slow panning would do to effect another. I've said it would be great if GoPro could give us different stabilization options.

But, those are my opinions. Most people don't come here for yours or my opinion. What they mostly want to know is can it be fixed or how can it be improved, today. What good is it to say, "Yeah, GoPro really needs to fix this" without offering any options for the meantime?

You offer nothing. Others here have, but you just shoot them down because somehow discussing work arounds is "sweeping under the rug". You're impetulant. There really is no better word to describe your behavior.

WE did not design this software.
WE are not the people who will develop the next firmware update
WE are not the people you need to convince to make changes
WE do not have to agree with every thing you say and every opinion you share

By all means, leave feedback for GoPro. Make YouTube videos. Tweet. Post on GoPro's Facebook and Instagram. Do whatever you need to do to get GoPro's attention. I don't care.

BUT, stop attacking me for merely offering my advice and opinion.

I can only offer advice. Assuming that people want to know, 1) is it normal to get these results and 2) is there anyway to improve on those results, I offer advice the best I can. I think it's safe to assume that if someone is unhappy, they will return the camera. I doubt many here are looking for that suggestion, as it's already available to them.

So, with people posting dissatisfaction with panning, and assuming they want more than just to have someone agree with them, what is YOUR suggestion beyond, GoPro should fix it. If you haven't noticed, NOBODY has said that GoPro SHOULDN"T address this.

Getting to know your camera settings and limitations in different settings isn't bad advice, is it? Suggesting the use of a Gimbal makes sense, doesn't it? Do you advise people not change settings or get to know what effect they have? Should people not learn the camera and what works best before filming important moments? As it stands, knowing when to turn on and off EIS seems like a good idea. Is it not? Just checking.
Explorer
Posts: 13,045

Re: Hero 7 Black - Hypersmooth Panning Issue

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@delvecchio33

I think the HERO5 was only stabilizing vertical movement.  If you need stabilized slow panning without a Gimbal and the other features of the HERO7 Black don't make it a better camera for you, then the HERO5 (or maybe even the Sony FDR FDR-X3000 with OIS) might be a better fit for you.  GoPro may, or may not, address this in a future update.  It might be best for you to do as @fishycomics seems to have decided to do, and return the camera while your still within the refund time period and wait to see if the update comes out to address this.