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Tourist
Posts: 3

Hero 7 Black Horizon

Hi, I mounted my camera on the front of my kayak to take some footage. It was flat calm water and I kept the kayak/camera level. However, some the the footage has the horizon going out of level by as much as 10-20 degrees. It is inconsistent with some footage dead level. Also, the amount of horizon tilt gradually varies with the clip. It may start at 5 degrees and gradually tilt to 20 degrees. If it was consistent it would be easier to edit with software. Hopefully there is a fix for this such as calibration or other setup. Any suggestions on how to resolve would be much appreciated. thanks, Tim
GoPro
Posts: 8,992

Re: Hero 7 Black Horizon

Hi @boldflare3044

 

Please see if resetting the camera will work.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs        

 

Thanks!

Ej

Tourist
Posts: 3

Re: Hero 7 Black Horizon

thanks Ej, I’ll give that a try
Tourist
Posts: 3

Re: Hero 7 Black Horizon

I assume you mean a “factory reset” ?
GoPro
Posts: 8,992

Re: Hero 7 Black Horizon

Yes please @boldflare3044

Let us know how it goes.

 

Thanks!

Ej