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Posts: 6

Hero 7 Black Freezes

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GoPro Hero 7 black repeatedly freezes. I have contacted GoPro Support and performed all of the recommended troubleshooting (format card, update device, Auto Low Light OFF, etc) and the camera still freezes. Unfortunately, my GoPro Hero 5 is more reliable and this is causing me reservations about purchasing a newer model. Please help. The only solution is pulling the battery out and putting it back in a few second later, this is only possible when not using in water sports obviously. Ha anyone found a solution? It appears this is a common problem and GoPro hasn't done much to fix it other than try to get you to buy a new one or new model.