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Tourist
Posts: 1

Hero 7 Black - Footage Glitching Out

Hey, everyone.

 

So I got myself a Hero 7 Black a few months ago, but haven't gotten around to using it all that much.

However, when I have been using it - it has not been pain free.

 

After a while of recording, the footage can start to really glitch out. It gets very choppy and produces a ton of artifacts.

Yesterday I recorded about 50 minutes of footage and lost the final ~15 minutes to this glitch. Super bummed out by this.

 

Here's a snippet of when the issue begins and a bit into it. See how it starts chopping up, then produces artifacts.
https://youtu.be/_eo04NOPmak

 

I've had this happen once before, but thankfully it was at the very end of fiiming with footage that didn't matter, so I didn't put much more thought into it.

 

I'm using a SanDisk Extreme Pro microSDXC Class 10 UHS-I U3 V30 A2 170/90MB/s 128GB card.

 

I can see the thing happening when viewing the footage directly from the GoPro preview, so there shouldn't be an issue with my playback device or file transfer.

 

 

Should I look into replacing the GoPro unit, or could it be the SD card?

 

Thanks!

Highlighted
GoPro
Posts: 12,180

Re: Hero 7 Black - Footage Glitching Out

Hi @he805

 

Please see if resetting the camera will work.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.

Other users also suggest setting Auto Low Light off.

 

Thanks!

Ej