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Sightseer
Posts: 1

Hero 7 Black - Black Screen

[ New ]

Die Kamera lässt sich einschalten und benützen, leider funktioniert der hintere Bildschirm nicht.

Er bleibt nur schwarz. Ein Manuelles Update habe ich bereits Versucht, ohne Erfolg.

Gibt es eine Möglichkeit diesen wieder in gang zu bringen?

 

Grüße Markus 


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GoPro
Posts: 11,708

Re: Hero 7 Black - Black Screen

[ New ]

@tojol3ma, if manually reinstalling the update didn't help resolve the problem, please let our Support team know so they can help you with the next steps. You may reach them by phone or chat.

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Adventurer
Posts: 13,607

Re: Hero 7 Black - Black Screen

[ New ]

if the backscreen is out and hte front is working . then you got an issue return, or call gopro and get  a rma for an exchange.

GoPro
Posts: 11,708

Re: Hero 7 Black - Black Screen

[ New ]

@tojol3ma, if manually reinstalling the update didn't help resolve the problem, please let our Support team know so they can help you with the next steps. You may reach them by phone or chat.