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12-27-2018 09:54 AM
Hero 7 Black Battery tab detached and now stuck
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12-27-2018 10:13 AM
Re: Hero 7 Black Battery tab detached and now stuck
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Hi @barbraw345,
You can shake the camera to remove the battery.
Once removed you can contact our customer support for assistance.
https://gopro.com/help/ContactUs
You can contact them using that link via phone or chat.
Regards,
-Jay
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12-27-2018 11:14 AM
Re: Hero 7 Black Battery tab detached and now stuck
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12-27-2018 12:06 PM
Re: Hero 7 Black Battery tab detached and now stuck
[ New ]It would be best to contact our customer support team @barbraw345,
They can check that for you.
Please prepare your serial number and proof of purchase since they might ask for it.
Regards,
-Jay