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Tourist
Posts: 4

Hero 7 Black 256gb Micro SD card not formatting

[ New ]
I purchased the Hero 7 Black, I’m trying to format (in the camera) a brand new 256gb Samsung EVO plus micro SD card as per GoPro’s approved micro SD card list

I’m Unable to get my go pro camera to format a brand new 256gb micro SD card

I updated the the GoPro with the latest software using an micro sd card at 64gb size (the one that comes with the Camera)
I have formatted the micro sd in ExFat as per the instructions from GoPro support
I’ve had my camera replaced now
I’m still have the same problem, the camera times out and does not format the card
Can we assume that ur camera can not take a 256gb card, can u please take a video and show everyone u formatting a Samsung evo plus card in the 10-15 mins u claim it takes
If the Fushion only takes a 128 gb card why does a black hero 7 take a bigger card?
Should I just accept this camera take 128 gb memory card
Explorer
Posts: 13,046

Re: Hero 7 Black 256gb Micro SD card not formatting

[ New ]
Evo Plus not Evo +, correct?

Have you done a FULL (not quick) format of the SD card in your computer?
Just use the default settings.

Have you tried with a different SD card? It's much more likely that you have a bad SD card than it is that two HERO7 Black cameras are faulty.

How about exchanging the SD card?

Have you run a speed and storage capacity test on it? Plenty of utilities and YouTube videos to show you how.
Tourist
Posts: 4

Re: Hero 7 Black 256gb Micro SD card not formatting

[ New ]

Hi have tried both card Evo + and EVO plus.

Have done the most complete version of formatting my card in ExFAT format.

These cards work flawlessly recording 4k video in my Sony camera, Samsung note 8 and in my Mac

256gb are expensive, if the camera does not accept 256gb cards, then I want to stop wasting my time with this.

 

The Fusion camera is rated to 128gb, the manual says 128gb....it is only the support team that suggests these cameras support 256gb.
Despite the support list suggesting it supports Samsung Evo Plus 256gb, is it may be that the camera simply can not?


Can some please advise a brand and model of 256gb MicroSD they have used that definitely works in the Hero Black 7 camera please?

 

And if it does please also show me a youtube video of you formatting the micro sd successfully being formatted by the camera so I stop wasting my time and money with buying various models of MicroSD cards

Tourist
Posts: 4

Re: Hero 7 Black 256gb Micro SD card not formatting

[ New ]

I have tried 4 differing 256gb MicroSD cards.  None of them work

 

I formated ExFAT in multitary grade 8 pass wipe on all of these and then a regular format  (in ExFAT format) and none of these methods worked

 

I place a 128gb Extreme Card in to my GoPro Hero 7 Black camera and it worked first go.....and NO formatting

 

I stand by my comment 256gb cards do not work in the GoPro Hero 7 Black camera

Backpacker
Posts: 1,107

Re: Hero 7 Black 256gb Micro SD card not formatting

[ New ]

hi @dc-sydney-88 

 

I use Samsung Evo plus 256GB for months now, without any issue.

 

Capture2.PNG

 

 

robert

 

 

Tourist
Posts: 4

Re: Hero 7 Black 256gb Micro SD card not formatting

[ New ]

Could you take a video of your camera formatting that Micro SD Card

 

I've tried teh EVO Plus, EVO + and neither worked

 

 

Backpacker
Posts: 1,107

Re: Hero 7 Black 256gb Micro SD card not formatting

[ New ]

sure...just give me some time...

Backpacker
Posts: 1,107

Re: Hero 7 Black 256gb Micro SD card not formatting

[ New ]

here we go:

 

https://youtu.be/vUEvWQxy1JM

 

space was 2h and something before.

now is 10h35min

 

robert

 

 

Explorer
Posts: 13,046

Re: Hero 7 Black 256gb Micro SD card not formatting

[ New ]
What four different cards? Did you format the 128GB card in the same manner with your computer?

Have you tried with a card that you didn't format in your computer?

Robert posted his video, how about you post yours of the formatting in your computer and in the camera with all four cards.
Sightseer
Posts: 1

Betreff: Hero 7 Black 256gb Micro SD card not formatting

[ New ]
Hello, i've got the same issues with the 256gb EVO Plus. It starts formatting, the cam displays "formatting" for hours. After more then one hour i stopped the procedure because the cam started being hot. I tried it again with a SanDisc 32gb and everything works fine.
Adventurer
Posts: 13,903

Re: Hero 7 Black 256gb Micro SD card not formatting

[ New ]

Please post up a video:

 

Do do this in a card slot reader and an up to date machine.

 

1. format your card like so in this Photo , it will take 2 hours.

 

  format.png

 

2. then reformat the card again that will take a few seconds to a minute with QUick format

 

3, then  in the camera  go to reset, format.

 

WHen you do all this and your camera and or card fails, then you   have a problem.  SInce you said the lower cap card that came, with your gopro works ( the one you purchased). and the 256gb does not, then it is your card.

 

Gopro will chime in and  tel lyou :

A) recommended card

B) flash to the latest firmware

C) get to support

 

 those are the  troubleshoots,  of  GoPro.

 

 

Sightseer
Posts: 1

Re: Hero 7 Black 256gb Micro SD card not formatting

[ New ]

I am Having Exactly the same problem.. Purchased exactly the same Samsung 256 Evo Plus SD card as recommended by Go pro..

Formats fine on my mac for my Go pro Hero 3, or my DJI Drone.. but will not work in the Go pro Hero 7?  Then when i try and re format on the Go Pro hero 7 as it requests.. It just times out and we are back to the start.

I just made sure the Go pro had the latest software update (which it does) , but it makes no difference.. HELP>>

GoPro
Posts: 27,179

Re: Hero 7 Black 256gb Micro SD card not formatting

[ New ]

Hi @grantb72

 

Hi @grantb72

 

While it may work with different devices, you may check with Samsung regarding the card's authenticity.

We have worked with some customers with the same issue and found out that it was the card that is causing the issue.

You may also test another recommended SD card with your HERO7 Black.

 

Thanks!

Ej

 

Sightseer
Posts: 1

Re: Hero 7 Black 256gb Micro SD card not formatting

[ New ]

I got a fake Samsung 256gb EVO plus microSD card and experienced the same forever formatting issue. I returned it to Amazon and got a Samsung 256gb EVO plus microSD card  from BestBuy and it worked flawlessly fresh out of the package.

 

Check the edge of the card - if it was manufactured by Samsung the edge will be white.  A black edge is a good sign that you have a fake.