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Tourist
Posts: 7

Re: Hero 7 Black 1080p quality + jerky preview and intermitent connection with an android phone (lg

I made a full test to the camera and is better qualty in 4K.

In 1080p the quality is not so good, but I can downscale the video, from 4K toFullHD and then I get a great image.

 

I will talk to support, thanks for the "tip".

Highlighted
Tourist
Posts: 7

Re: Hero 7 Black 1080p quality + jerky preview and intermitent connection with an android phone (lg


@mariustanya  escreveu:

Hello @istvani85235 and @megajump88642

 

If you contact our Support team here , they will be able to help you with the next steps. You may reach them by phone or chat. Please make sure that you have access to your camera and sample clips/photos to get assisted as quickly as possible. 

 

Thanks, 
Marius

 



I made a full test to the camera and is better qualty in 4K.

In 1080p the quality is not so good, but I can downscale the video, from 4K toFullHD and then I get a great image.

 

I will talk to support, thanks for the "tip".

Highlighted
Tourist
Posts: 7

Re: Hero 7 Black 1080p quality + jerky preview and intermitent connection with an android phone (lg

Thank you.