08-14-2018 06:07 PM
Camera turns on screen but it is blank and does not respond to touch. Hero 6 brand new w/ update showing successful loaded via manual technique. Yes, formatted cards and tried fresh load 3 times, tried battery reset and holding mode button 8secs, no avail. tried to recommended cards from Go Pro a brand new San Disk v30 64 GB and a Lexar v30 128GB SDXC UHS-I U3. Both cards are recommended, but do not work. This is my second Go Pro Hero 6 I'm trying within a week. Should I take it back and just forget about this camera as a possiblity. Is there a way to get the screen to working again. Can I get a download to a version that came out on the camera to try and make it work. The camera does work and take pictures/video by seeing the screen on the front of the camera.