11-01-2017 02:20 PM - edited 11-01-2017 02:20 PM
I've had my Hero 6 for about a month. I've never had any problems importing my files to my mac using GoPro Quick until today.
When I connect, the same way i've always done, it says 'no files to import' - this is BS, there's about 50 files to import.. I REALLY need to sort this, ive got no spare space on my 64gb card and I can't film! I'm on the road so I dont have an SD card reader. For your info I'm using a Hero 6, trying to import onto a 2017 Macbook Pro running Sierra 10.12.6. I've tried using image capture it detects the GoPro but it says no files. Ive tried a few different usb cables, no luck. I can view the files on my GoPro so i'm unsure what the problem is. Thanks in advance.
11-01-2017 04:54 PM
If that doesn't work, try reinstalling Quik.
11-02-2017 09:23 AM
I'm having the same problem. It may.....be the SD card. I was using a sandisk extreme pro 128gb micro sd v30 u3 and switched it out for the 32gb version (thats the only version currently recommended by GoPro :( So far it has worked but I need to keep testing out the camera. There are many issues with this one.
11-03-2017 04:55 AM
11-03-2017 07:55 PM
I had the same issue. Remove the SD card from the Hero 6 and placed it into a SD adapter instead and inserted it in my MacBook Pro SD slot. Opened Quick and the import started (and finished) succesfully.
11-04-2017 04:44 AM
It’s so frustrating that I have to buy an adapter to get around a problem that GoPro should fix!
Is there a way you can transfer the files via wifi or Bluetooth? The same way it’s done from GoPro to IPhone?
11-04-2017 05:52 AM
Solved it by:
- Take out the SD card and import files via the SD card adapter (usually comes along with the purchase of the SD card).
- Put the Sd card back in the GoPro and formatted it.
- Then I took some new photos and films with the GoPro and then I was able to import by connecting USB cable.