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GoPro
Posts: 19,518

Re: Hero 6 turns in automatically

 

Hi @coolbluff60888

 

Thank you for the additional tests.

We'll have this reported and sent to the team in charge.

Please continue to check our website for the next updates.

 

 

Best Regards,

Ej

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Sightseer
Posts: 1

Re: Hero 6 turns in automatically

I just bought a new hero 2018. From the word go, I am experiencing the same issue, keeps switching on , draining the battery. I bought for this week trekking trip...cannot use ..its just completly useless product...such waste of money!
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GoPro
Posts: 6,097

Re: Hero 6 turns in automatically

 

Hi @royalhero25354

 

It would be best to contact GoPro Customer Support via phone or chat or return the item to the store. 

They can check that for you and replace if needed. 

 

https://gopro.com/help/ContactUs

 

Regards,

-Jay