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Hiker
Posts: 38

Hero 6 - sound clips missing, and color saturation awful.

Hi there.

 

3 issues need support and 1 interesting observation.

 

Issue 1 - no audio in certain clips!

I did all the procedures A to Z.
Reformatted my GoPro compatible SD cards which are 64GB.
Restored to factory settings of my Hero6, and manually updated the firmware to 1.60.

I still have issues of certain clips having no audio and the separate wave file blank.

Out of 12 clips, there’s always 1 to 2 clips with no audio?
I always record in 4K at 30FPS, with Protunes on.
What’s wrong? Please advise. Very very irritated with this.

 

 

Issue 2- color saturation is worsened after update?
After the recent software update1.60, one of the “PERFORMANCE IMPROVEMENTS “

“Adjusts color saturation to prevent  over-saturation in certain conditions.”

I noticed my clips highlights and shadows are darker than expected even in bright light conditions?

What am i doing wrong? I don’t wish to spend time doing post editing for this.

Didn’t have this issue for my HERO5.
I always record in 4K at 30FPS, with Protunes on. Gopro Color on, Shutter speed Auto, WB Auto.

 

 

Issue 3
Low light function only works when i switch off Protunes?
What??

 

 

Interesting Observation- clips run SlowMo in iOS, without software.

 

Yes, after shooting 1080 @ 240, and uploading into my iPhoneX via quik key,
the clip automatically shows it in Slowmo, without post editing.
Works with my iPad as well. iOS 11.

 

Thank you.

 

Hiker
Posts: 38

Re: Hero 6 - sound clips missing, and color saturation awful.

Any updates?