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Sightseer
Posts: 1

Re: Hero 6 not connecting properly to app

same here with moto x4, thanks for the tip
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Tourist
Posts: 11

Re: Hero 6 not connecting properly to app

same issue here.. :(

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Tourist
Posts: 11

Re: Hero 6 not connecting properly to app

I have the same issue on Pixel 2xl. Tried WIFI 2.4hz nothing works. It connects then can't do anything. GoPro App shows Disconnected on the device in spite I just paired the thing...

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GoPro
Posts: 3,924

Re: Hero 6 not connecting properly to app

Hi @reddusk25314,

 

If you get in touch with our Support Team directly they can help to troubleshoot that with you. You can get in touch by Phone or Chat:

 

https://gopro.com/help/ContactUs

 

Best,

Ryan