Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-106607%22%20slang%3D%22en-US%22%3EHero%206%20not%20charging%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-106607%22%20slang%3D%22en-US%22%3E%3CP%3EToday%20recieved%20my%20Gopro%20hero%206.%20battary%20was%201%25%20and%20i%20connected%20it%20to%20my%20PC.%20at%20first%20it%20was%20ok%2C%20red%20light%20was%20on%20and%20on%20screen%20and%20i%20knew%20it%20was%20charging%2C%20now%20after%205%20min%2C%20red%20light%20is%20off%2C%20and%20i%20dont%20know%20if%20it%20charges%20or%20not.%20now%20im%20trying%20to%20use%20karma%20charger%2C%20but%20same%20no%20red%20light.%20maybe%26nbsp%3B%20someone%20knows%20what%20to%20do%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-106607%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-106820%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20not%20charging%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-106820%22%20slang%3D%22en-US%22%3EThe%20PC%20won't%20provide%20enough%20power.%20The%20Karma%20charger%20should%20work.%20If%20the%20battery%20completely%20discharged%20it%20can%20take%20awhile%20for%20it%20to%20start%20showing%20the%20charge%20light%20initially.%20Give%20it%20some%20time.%20If%2C%20after%20a%20couple%20hours%2C%20it's%20still%20not%20charging%20you%20may%20need%20to%20replace%20the%20battery.%20If%20you%20contact%20the%20GoPro%20Support%20Team%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%20they%20should%20be%20able%20to%20help%20you%20out.%20Try%20charging%20without%20the%20microSD%20in%20the%20camera.%3C%2FLINGO-BODY%3E
Reply
Highlighted
Tourist
Posts: 2
Accepted Solution

Hero 6 not charging

Today recieved my Gopro hero 6. battary was 1% and i connected it to my PC. at first it was ok, red light was on and on screen and i knew it was charging, now after 5 min, red light is off, and i dont know if it charges or not. now im trying to use karma charger, but same no red light. maybe  someone knows what to do?


Accepted Solutions
Explorer
Posts: 12,208

Re: Hero 6 not charging

The PC won't provide enough power. The Karma charger should work. If the battery completely discharged it can take awhile for it to start showing the charge light initially. Give it some time. If, after a couple hours, it's still not charging you may need to replace the battery. If you contact the GoPro Support Team https://gopro.com/help/ContactUs they should be able to help you out. Try charging without the microSD in the camera.

View solution in original post


All Replies
Explorer
Posts: 12,208

Re: Hero 6 not charging

The PC won't provide enough power. The Karma charger should work. If the battery completely discharged it can take awhile for it to start showing the charge light initially. Give it some time. If, after a couple hours, it's still not charging you may need to replace the battery. If you contact the GoPro Support Team https://gopro.com/help/ContactUs they should be able to help you out. Try charging without the microSD in the camera.