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Posts: 1

Hero 6 lost files

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My brother in law has taken his Hero 6 to Greece, while there he exported the previous files to his iPhone. He could see the files on his iPhone 7 plus so he then deleted the files from the Hero 6. He went back to the iPhone to check that the files were still there, but they were gone! He's absolutely gutted, how can this possibly happen?


Posts: 13,615

Re: Hero 6 lost files

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Well from what you said, sounded like her only viewed the file and then deleted it without saving it?  just to make sure  he  did it right and if  he does not over write the files he can recover from a paid program so tell him to stop using the card if they are important. 

  what were the steps he did to save to the Iphone.