12-01-2017 08:31 AM
Why is this hard to understand? Set the camera down, preferably on a tripod. Film. Walk back and forth in front of the camera. If you get a dropped frame, you're right, something is not correct with this setting. If you don't, perhaps it's the EIS. If it is, then either stop using it in this setting, or expect that you might get these jumps.
Superview is not a very good setting for good EIS. To improve EIS, use a more narrow FOV.
12-01-2017 08:34 AM
The GoPro drops frames.
GoPro needs to fix this.
If you still believe that either one of those statements is untrue at this point, god help you.
12-01-2017 08:41 AM
If what you say is true and a frame is not in fact missing, how would you account for the sky not jumping forward in screen space when the foreground objects are durning the aleged frame drop? What we're seeing is consistent with the laws of physics and parallax motion and clearly indicates without a shadow of a doubt that a frame is missing.
12-01-2017 08:42 AM
I'm so sorry @importon (by the way, hilarious name as you clearly think your point is important). There clearly is no helping you on this site. Posting here does nothing to notify GoPro engineers. Use the feedback link on the bottom of the page or do what flameout said and contact customer service.
There is no helping or getting through to you. God help you and the poor rep who takes your call/text.