Hero 6 higher frame rates

[tvtonywhelan]

My new Hero6 appears to only record in 24/25p . When I set to higher frame rates it plays back in 24/25p - any suggestions as to what a bloke is doing wrong?

[mariustanya · Accepted solution]

Hello @tvtonywhelan, 

Please contact our Support team for immediate assistance on this matter.You can reach them via phone or chat through https://gopro.com/help/ContactUs

Thanks, 
Marius

[graytree76514]

Hi @tvtonywhelan,

Can you please tell me more about it?
Like the exact settings and resolution you're using and where do you play it? 

Regards,

-Jay 

[tvtonywhelan]

Hello Jay.

Res 1080 - FPS 100 - FOV LINR

Playback on GoPro .

I had a 64gb card in - guy where I bought it said switch back to 16gb . No differnce .

Thanks,

Tony

[graytree76514]

Hi @tvtonywhelan,

The best way to check if it's working is to use a computer so that you'll be able to check since the camera can play it smooth and it will give you an effect that it is not in high framerate. 


Please try to check if there's a difference. 
You can also check the details of the video such as settings used including the frame rate. 

 

Regards,

-Jay

[tvtonywhelan]

Hello Jay,

Playing back clip 100FPS on MacbookPro in Mp4 Player and DavinciResolve and no difference . When I look at clip details it is showing 100FPS ? I am flumoxed?

[tvtonywhelan]

I go filming with this tomorrow . For an extended period . Offshore on a boat . Hugely frustrating @GoPro

[mariustanya · Accepted solution]

Hello @tvtonywhelan, 

Please contact our Support team for immediate assistance on this matter.You can reach them via phone or chat through https://gopro.com/help/ContactUs

Thanks, 
Marius

[tvtonywhelan]

Hello Marius,

The problem has been resolved by the retailer who gave me a replacemnt GP6 which works fine .

Thanks,

Tony