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Tourist
Posts: 5
Accepted Solution

Hero 6 higher frame rates

My new Hero6 appears to only record in 24/25p . When I set to higher frame rates it plays back in 24/25p - any suggestions as to what a bloke is doing wrong?

 


Accepted Solutions
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GoPro
Posts: 14,352

Re: Hero 6 higher frame rates

Hello @tvtonywhelan

 

Please contact our Support team for immediate assistance on this matter.You can reach them via phone or chat through https://gopro.com/help/ContactUs

 

Thanks, 
Marius

 

 

View solution in original post


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GoPro
Posts: 6,097

Re: Hero 6 higher frame rates

 

Hi @tvtonywhelan,

 

 

Can you please tell me more about it?
Like the exact settings and resolution you're using and where do you play it? 

Regards,

-Jay 

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Tourist
Posts: 5

Re: Hero 6 higher frame rates

Hello Jay.

 

Res 1080 - FPS 100 - FOV LINR

 

Playback on GoPro .

 

I had a 64gb card in - guy where I bought it said switch back to 16gb . No differnce .

 

Thanks,

 

Tony

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GoPro
Posts: 6,097

Re: Hero 6 higher frame rates

 

Hi @tvtonywhelan,

 

The best way to check if it's working is to use a computer so that you'll be able to check since the camera can play it smooth and it will give you an effect that it is not in high framerate. 


Please try to check if there's a difference. 
You can also check the details of the video such as settings used including the frame rate. 

 

 

Regards,

-Jay

 

Highlighted
Tourist
Posts: 5

Re: Hero 6 higher frame rates

Hello Jay,

 

Playing back clip 100FPS on MacbookPro in Mp4 Player and DavinciResolve and no difference . When I look at clip details it is showing 100FPS ? I am flumoxed?

Highlighted
Tourist
Posts: 5

Re: Hero 6 higher frame rates

I go filming with this tomorrow . For an extended period . Offshore on a boat . Hugely frustrating @GoPro

Highlighted
GoPro
Posts: 14,352

Re: Hero 6 higher frame rates

Hello @tvtonywhelan

 

Please contact our Support team for immediate assistance on this matter.You can reach them via phone or chat through https://gopro.com/help/ContactUs

 

Thanks, 
Marius

 

 

Highlighted
Tourist
Posts: 5

Re: Hero 6 higher frame rates

Hello Marius,

 

The problem has been resolved by the retailer who gave me a replacemnt GP6 which works fine .

 

Thanks,

 

Tony