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Tourist
Posts: 3

Hero 6 black won't start

[ New ]

Camera has run fine for more than a year...now I can't get my Hero 6 Black to "start". No indicator lights, fresh battery, good USB power source, good connections, no obvious damage or corrosion, I have thaken it through your prescribed steps, several times to no avail. Whats next guys?

 

Don Copeland

dl*******@gmail.com

561-***-***

 

2016 GoPro Hero 6 Black


Accepted Solutions
GoPro
Posts: 25,955

Re: Hero 6 black won't start

[ New ]

 

Hi @d24now

 

Please go over the steps on this article to get your camera to power back on.

 

If it's still the same, please reach out to our Support Team to move forward with this concern.

They are available via phone or chat.

https://gopro.com/help/ContactUs

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 25,955

Re: Hero 6 black won't start

[ New ]

 

Hi @d24now

 

Please go over the steps on this article to get your camera to power back on.

 

If it's still the same, please reach out to our Support Team to move forward with this concern.

They are available via phone or chat.

https://gopro.com/help/ContactUs

 

Thanks!

Ej

Adventurer
Posts: 13,697

Re: Hero 6 black won't start

[ New ]

100 % certain the battery has Juice? and 100% certain the usb type C is good?

 

without the card and battery. plug in to the   charger ports and usb type C only, does the power mode on start the camera, 

 

Also  try with just hte battery in a long 40 second hold, then let go and   try t osee if it goes on, then press once.

 

If that fails   the camera hardware could given out.  call gopro at their regional office numbers