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Tourist
Posts: 2

Hero 6 black problème de charge et de batterie

Bonjour,

Depuis le début j'i eu plusieurs problème de charge avec ma hero 6 black branché voyant allumé mais la batterie ne charge pas, mais là non seulement elle ne charge pas mais ne s'allume plus du tout!!!

HELP!!!

Merci

GoPro
Posts: 12,058

Re: Hero 6 black problème de charge et de batterie

Hello @nicolasf44.

 

If your camera is not longer powering on please try the steps on HERO6 Black Will Not Power On

Once done, proceed with a manual software update.

https://gopro.com/en/us/update/hero6

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs   

 

Thanks!

Ej

Tourist
Posts: 2

Re: Hero 6 black problème de charge et de batterie

Hello

 

nothing happened always the same no charging and always off 


..................

GoPro
Posts: 12,058

Re: Hero 6 black problème de charge et de batterie

Thanks for trying @nicolasf44

The best path forward is to reach out to our Support Team.

https://gopro.com/help/ContactUs   

 

Regards,

Ej