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Sightseer
Posts: 1

Re: Hero 6 LOW BATTERY WARNING 0% - batteries are fully charged...

I have many of the same issues with my H6. Why isn't gopro responding to this thread with a fix??? Where are you gopro tech support????

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Tourist
Posts: 2

Re: Hero 6 LOW BATTERY WARNING 0% - batteries are fully charged...

From all my research and tests to date I don't believe this can be done.

 

I have the same issue as the OP and have not been able to update my firmware due to not having a battery that is recognisable.

 

When you try and run a firmware update using external power it stops the update citing low battery power.

 

 

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GoPro
Posts: 13,958

Re: Hero 6 LOW BATTERY WARNING 0% - batteries are fully charged...

Hi everyone!

 

I am sorry to hear about the battery/power issue on your cameras. If a manual software update is not getting completed, please reach out to our Support Team to further isolate the issue.

 

You may contact them via phone or chat. https://gopro.com/help/ContactUs

 

 

Thanks!

EJ