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Sightseer
Posts: 1
Accepted Solution

Hero 6 Black will not pair with iPhone x

 

Accepted Solutions
GoPro
Posts: 4,106

Re: Hero 6 Black will not pair with iPhone x

 

Hi @megastoke18562

 

Please try this. 

 

Reset connection on your camera or reset the whole camera (Factory Reset).

On your phone : Go to settings > Bluetooth Settings > Delete all GoPro Related Bluetooth device ID. 

On your app - Remove all paired camera or any camera on the list. 

 

Then add camera again. 

Make sure cellular data is turned off.

 

Please let us know if that will now pair. 

 

Regards,

-Jay

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All Replies
GoPro
Posts: 4,106

Re: Hero 6 Black will not pair with iPhone x

 

Hi @megastoke18562

 

Please try this. 

 

Reset connection on your camera or reset the whole camera (Factory Reset).

On your phone : Go to settings > Bluetooth Settings > Delete all GoPro Related Bluetooth device ID. 

On your app - Remove all paired camera or any camera on the list. 

 

Then add camera again. 

Make sure cellular data is turned off.

 

Please let us know if that will now pair. 

 

Regards,

-Jay