Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Is your GoPro gear up to date? Check to see If it is on our Update page.
Posts: 1

Hero 6 Black shuts off randomly during video capture

[ Edited ]

I have the Hero 6 Black. While videoing a baseball game 3 hours -ish, it shuts off randomly at 45 mins for example. Then when I turn it back on says its reparing the file. This happens about every other game or 1x per week. I paid WAY TOO MUCH for this camera to be having issues like this. In addition, I have an external battery that stays attached during the videoing, the ReFuel 6H50. In this configuration I have 8 hours of power, 256 GB card and these two product work perfectly. The battery on the GOPro is ALWAYS charged. And then it just randomly decides it doesn't want to do what I paid for. 



Posts: 16,126

Re: Hero 6 Black shuts off randomly during video capture

Hi @jimp62663


Sorry for any troubles caused.

What SD card are you using? 

Try doing a test recording with your camera on its own. You may also refer to Short Record Times.


For long recordings, other users suggest removing the battery and letting the camera run off of the external power source.

Let us know if this setup works for you.