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Tourist
Posts: 4
Accepted Solution

Hero 6 Black not switching on

My Hero 6 Black is literally only a month old and used successfully on one trip. Two days ago it wasn't switching on and i read on one of the threads here that taking the battery out and plugging it in might help because that sometimes repairs a damaged file. Anyways i did that and it did switch on but then when i put the battery back in it wouldn't switch on or even show the charging light. I again tried to take the battery out and plug it in without the battery but nothing's happening now. 

Help.


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GoPro
Posts: 6,097

Re: Hero 6 Black not switching on

 

Hi @parvind7

 

Sorry to know that. 

It would be best to contact GoPro Customer Support. 

They can assist you with that. 

 

Please try to contact them via phone or chat. 

https://gopro.com/help/ContactUs

 

 

Best Regards,

-Jay 

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All Replies
Highlighted
GoPro
Posts: 6,097

Re: Hero 6 Black not switching on

 

Hi @parvind7

 

Sorry to know that. 

It would be best to contact GoPro Customer Support. 

They can assist you with that. 

 

Please try to contact them via phone or chat. 

https://gopro.com/help/ContactUs

 

 

Best Regards,

-Jay