06-12-2018 02:52 PM
If you can not do that and you updated, you will then have to deal directly on the phone with gopro and send in your products it is a hardware issue if software refuses to do its job.
06-12-2018 03:02 PM
You did say it worked before, and after firmware it no longer worked, and reloading firmware refuses to make it work. Then the only other thing I can say is a pin either on the promic, which you said you tried two, then the camera because both failed to work? And that may have been damaged after the firmware upload,. I am not saying it is the damage , it could be possible. I like said Use your warranty if this is your last resort, Gopro wil lnot tell you the issue when its returned, they will simply replace and move on. Gopro is out to sell, they are not like a Major company that will repair and return. You get to keep the old bat and they offer in exchange everything new.
I hope to hear a positive outcome.
09-21-2018 11:02 AM
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