Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-199966%22%20slang%3D%22en-US%22%3EHero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-199966%22%20slang%3D%22en-US%22%3E%3CP%3EI%20used%20my%20camera%20with%20external%20mic%20before%20lastest%20patch%2002.01%20but%20now%20after%20patch%20it%20didnt%20work%20i%20tired%202%20different%20official%20mic%20adaptor%20and%205%20different%20mics%20but%20still%20same%26nbsp%3B%20Audio%20Input%20N%2FA%20btw%20i%20use%20my%20usb%20socket%20for%20charging%20no%20problem%20while%20charging%20or%20media%20transfer.Please%20someone%20help%20me%3C%2FP%3E%3CP%3ESorry%20for%20my%20language%20its%20not%20my%20mother%20lang.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-199966%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-199973%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-199973%22%20slang%3D%22en-US%22%3E%3CP%3Eso%20what%20is%20the%20fix%20you%20think%20re%20flashing%20it%20will%20solve%20the%20problem.%26nbsp%3B%20.%26nbsp%3B%20what%20previous%20version%20were%26nbsp%3B%20you%20onbe%20fore%20gopro%26nbsp%3B%20%26nbsp%3B%20%26nbsp%3B%20%26nbsp%3Bshut%20off%20the%20n%2Fa%20audio%20on%20you%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-199974%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-199974%22%20slang%3D%22en-US%22%3EDont%20know%20which%20version%20i%20used%20before%20.%20How%20i%20can%20find%20previous%20versions%20for%20hero%206%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-199976%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-199976%22%20slang%3D%22en-US%22%3E%3CP%3EDid%20you%20update%20your%20camera%20before%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-199977%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-199977%22%20slang%3D%22en-US%22%3EYes%20i%20update%20before%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-199978%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-199978%22%20slang%3D%22en-US%22%3E%3CP%3Ethank%20you.%26nbsp%3B%20find%20and%20reload%20firmware%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-200242%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-200242%22%20slang%3D%22en-US%22%3E%3CP%3EHow%20can%20i%20find%20older%20firmware%20for%20hero%206%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-200244%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-200244%22%20slang%3D%22en-US%22%3E%3CP%3EI%20found%201.60%20firmware%20but%20nothing%20chance%20please%20someone%20help%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-200247%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-200247%22%20slang%3D%22en-US%22%3E%3CP%3EYou%20down%20graded%20and%20it%20did%20not%20work%3F%26nbsp%3B%20%26nbsp%3B%20%26nbsp%3B%20then%20possible%20you%20think%20your%20promic%20is%20the%20issue%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-200248%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-200248%22%20slang%3D%22en-US%22%3E%C4%B0%20tried%202%20different%20offical%20mic%20adaptor%20and%205%20different%20mic%20but%20still%20same%20problem%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-200249%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-200249%22%20slang%3D%22en-US%22%3E%3CP%3E%3C%2FP%3E%3CDIV%20class%3D%22video-embed-center%20video-embed%22%3E%26lt%3Biframe%20class%3D%22embedly-embed%22%20src%3D%22%3CA%20href%3D%22https%3A%2F%2Fcdn.embedly.com%2Fwidgets%2Fmedia.html%3Fsrc%3Dhttps%253A%252F%252Fwww.youtube.com%252Fembed%252F0vnGJcy4_dU%253Ffeature%253Doembed%26amp%3Burl%3Dhttp%253A%252F%252Fwww.youtube.com%252Fwatch%253Fv%253D0vnGJcy4_dU%26amp%3Bimage%3Dhttps%253A%252F%252Fi.ytimg.com%252Fvi%252F0vnGJcy4_dU%252Fhqdefault.jpg%26amp%3Bkey%3Dfad07bfa4bd747d3bdea27e17b533c0e%26amp%3Btype%3Dtext%252Fhtml%26amp%3Bschema%3Dyoutube%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fcdn.embedly.com%2Fwidgets%2Fmedia.html%3Fsrc%3Dhttps%253A%252F%252Fwww.youtube.com%252Fembed%252F0vnGJcy4_dU%253Ffeature%253Doembed%26amp%3Burl%3Dhttp%253A%252F%252Fwww.youtube.com%252Fwatch%253Fv%253D0vnGJcy4_dU%26amp%3Bimage%3Dhttps%253A%252F%252Fi.ytimg.com%252Fvi%252F0vnGJcy4_dU%252Fhqdefault.jpg%26amp%3Bkey%3Dfad07bfa4bd747d3bdea27e17b533c0e%26amp%3Btype%3Dtext%252Fhtml%26amp%3Bschema%3Dyoutube%3C%2FA%3E%22%20width%3D%22600%22%20height%3D%22337%22%20scrolling%3D%22no%22%20frameborder%3D%220%22%20allowfullscreen%3D%22%22%20title%3D%22Video%22%26gt%3B%26lt%3B%2Fiframe%26gt%3B%3C%2FDIV%3E%3CP%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-200250%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-200250%22%20slang%3D%22en-US%22%3E%3CP%3EIf%20you%20can%20not%20do%20that%26nbsp%3B%20and%20you%20updated%2C%20you%20will%20then%20have%20to%20deal%20directly%20on%20the%20phone%20with%20gopro%20and%20send%20in%20your%20products%26nbsp%3B%20it%20is%20a%20hardware%20issue%20if%20software%20refuses%20to%26nbsp%3B%20do%20its%20job.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-200251%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-200251%22%20slang%3D%22en-US%22%3E%3CP%3EYou%20did%20say%20it%20worked%26nbsp%3B%20before%2C%26nbsp%3B%20and%20after%20firmware%20it%20no%20longer%20worked%2C%20and%20reloading%20firmware%26nbsp%3B%20refuses%20to%20make%20it%20work.%26nbsp%3B%20Then%20the%20only%20other%20thing%20I%20can%20say%20is%20a%20pin%20either%20on%20the%26nbsp%3B%20promic%2C%20which%20you%20said%20you%20tried%20two%2C%20then%20the%20camera%20because%20both%20failed%20to%20work%3F%26nbsp%3B%20And%20that%20may%20have%20been%20damaged%20after%20the%20firmware%20upload%2C.%20I%20am%20not%20saying%20it%20is%20the%20damage%20%2C%20it%20could%20be%20possible.%26nbsp%3B%20I%20like%20said%20Use%20your%20warranty%20if%20this%20is%20your%20last%20resort%2C%20Gopro%20wil%20lnot%20tell%20you%20the%20issue%20when%20its%20returned%2C%20they%20will%20simply%20replace%20and%20move%20on.%26nbsp%3B%20%26nbsp%3BGopro%20is%20out%20to%20sell%2C%20they%20are%20not%20like%20a%20Major%20company%20that%26nbsp%3B%20will%26nbsp%3B%20repair%20and%20return.%26nbsp%3B%20You%20get%20to%20keep%20the%20old%20bat%20and%20they%20offer%20in%20exchange%26nbsp%3B%20everything%20new.%26nbsp%3B%20%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20hope%20to%20hear%20a%20positive%20outcome.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EFISH%26nbsp%3B%20%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-237635%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-237635%22%20slang%3D%22en-US%22%3EI%20have%20exactly%20the%20same%20issue!%20audio%20N%2FA%20when%20official%203.5%20adaptor%20is%20connected...%20can%E2%80%99t%20solve%20it.%20Any%20update%20anyone%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-237659%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-237659%22%20slang%3D%22en-US%22%3EI%20dont%20find%20any%20solition%20yet%20but%20i%20contact%20with%20go%20pro%20service%20and%20they%20chance%20my%20gopro%20with%20new%20one%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-237690%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-237690%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F74584%22%3E%20target%3D_blank%20target%3D_blank%20target%3D_blank%20target%3D_blank%20target%3D_blank%20target%3D_blank%20target%3D_blank%20target%3D_blank%40fastgorge80168%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20check%20the%20special%20note%20listed%20on%20this%20article%3A%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2FHERO5-Black-External-Microphone-Information%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2FHERO5-Black-External-Microphone-Information%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20it's%20not%20because%20of%20this%2C%20please%20contact%20our%20Support%20Team%20for%20assistance.%3C%2FP%3E%0A%0A%3CP%3EYou%20may%20reach%20them%20by%20phone%20or%20chat.%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-237694%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-237694%22%20slang%3D%22en-US%22%3EHi%2C%3CBR%20%2F%3EYeas%20I%20read%20this%20note%2C%20however%20it%20does%20not%20solve%20the%20problem.%20It%20simply%20does%20not%20recognize%20the%20pro%203.5%20adaptor%20at%20all.%20Tried%20to%20update%20the%20software%20as%20well%2C%20tried%20another%203.5%20adaptor%2C%20but%20nada.%20It%20won%E2%80%99t%20recognize%20it...%3CBR%20%2F%3EIt%E2%80%99s%20time%20for%20support...%3CBR%20%2F%3E%3CBR%20%2F%3EThanks!%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-260450%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-260450%22%20slang%3D%22en-US%22%3ESame%20problem%20for%20me.%20I%20am%20now%20unable%20to%20use%20an%20ecternal%20mic%20with%20the%20go%20pro.%20n%2Fa%20is%20my%20message.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-260451%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-260451%22%20slang%3D%22en-US%22%3ESame%20problem%20for%20me.%20I%20am%20now%20unable%20to%20use%20an%20ecternal%20mic%20with%20the%20go%20pro%20hero%206.%20n%2Fa%20is%20my%20message.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-260533%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-260533%22%20slang%3D%22en-US%22%3E%3CP%3Egoogle%20for%26nbsp%3B%20the%20downgrade%20see%20it%20that%20resolves%20the%20fix%20as%20gopro%26nbsp%3B%20%26nbsp%3Bmatured%20thecamera.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-260539%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-260539%22%20slang%3D%22en-US%22%3EHi%2C%20eventually%20I%20went%20to%20the%20store%20and%20they%20replaced%20the%20camera.%20No%20fix...%3CBR%20%2F%3EGood%20service!%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-260581%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-260581%22%20slang%3D%22en-US%22%3ESo%20your%20new%20camera%20is%20still%20N%2FA%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-260604%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20Audio%20Input%20N%2FA%20After%2002.01%20Patch%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-260604%22%20slang%3D%22en-US%22%3EThe%20new%20camera%20works%20fine%20with%20the%20external%20microphone.%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 7

Hero 6 Audio Input N/A After 02.01 Patch

I used my camera with external mic before lastest patch 02.01 but now after patch it didnt work i tired 2 different official mic adaptor and 5 different mics but still same  Audio Input N/A btw i use my usb socket for charging no problem while charging or media transfer.Please someone help me

Sorry for my language its not my mother lang.

Adventurer
Posts: 10,266

Re: Hero 6 Audio Input N/A After 02.01 Patch

so what is the fix you think re flashing it will solve the problem.  .  what previous version were  you onbe fore gopro       shut off the n/a audio on you

Tourist
Posts: 7

Re: Hero 6 Audio Input N/A After 02.01 Patch

Dont know which version i used before . How i can find previous versions for hero 6
Adventurer
Posts: 10,266

Re: Hero 6 Audio Input N/A After 02.01 Patch

Did you update your camera before?

Tourist
Posts: 7

Re: Hero 6 Audio Input N/A After 02.01 Patch

Yes i update before
Adventurer
Posts: 10,266

Re: Hero 6 Audio Input N/A After 02.01 Patch

thank you.  find and reload firmware

Tourist
Posts: 7

Re: Hero 6 Audio Input N/A After 02.01 Patch

How can i find older firmware for hero 6

Tourist
Posts: 7

Re: Hero 6 Audio Input N/A After 02.01 Patch

I found 1.60 firmware but nothing chance please someone help