Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-43912%22%20slang%3D%22en-US%22%3EHero%205%20won't%20turn%20on%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-43912%22%20slang%3D%22en-US%22%3E%3CP%3EWas%20using%20it%20fine%20for%20the%20day%20(3hrs%20plus)%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESwitched%20it%20off%20for%20an%20hour.%20Couldnt%20turn%20it%20back%20afterwards.%20Gopro%20wouldnt%26nbsp%3Brespond%20to%20the%20Mode%20button.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAfter%20holding%20the%20Mode%20button%20for%20v%20long%20(20sec%3F)%20only%20the%20red%20lights%20come%20on%20and%20is%20still%20stuck%20in%20that%20state.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPls%20help.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-43912%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-46004%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%205%20won't%20turn%20on%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-46004%22%20slang%3D%22en-US%22%3E%3CP%3ESorry%20to%20hear%20about%20this.%20We%20have%20some%20steps%20to%20try%20to%20correct%20this%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2FSolutions_Troubleshooting%2FHERO5-Black-Will-Not-Power-On%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2FSolutions_Troubleshooting%2FHERO5-Black-Will-Not-Power-On%3C%2FA%3E.%20Let%20us%20know%20if%20these%20steps%20don't%20work%20for%20you.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EJeff%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1
Accepted Solution

Hero 5 won't turn on

Was using it fine for the day (3hrs plus)

 

Switched it off for an hour. Couldnt turn it back afterwards. Gopro wouldnt respond to the Mode button. 

 

 

After holding the Mode button for v long (20sec?) only the red lights come on and is still stuck in that state.

 

Pls help.


Accepted Solutions
GoPro Community Manager
Posts: 5,853

Re: Hero 5 won't turn on

Sorry to hear about this. We have some steps to try to correct this at https://gopro.com/help/articles/Solutions_Troubleshooting/HERO5-Black-Will-Not-Power-On. Let us know if these steps don't work for you.

 

Jeff

View solution in original post


All Replies
GoPro Community Manager
Posts: 5,853

Re: Hero 5 won't turn on

Sorry to hear about this. We have some steps to try to correct this at https://gopro.com/help/articles/Solutions_Troubleshooting/HERO5-Black-Will-Not-Power-On. Let us know if these steps don't work for you.

 

Jeff