08-19-2019 04:15 PM
Check and see if there are corrosion on the port side/battery compartment.
So long as all camera doors are closed, the HERO5 Black/Session is waterproof down to 10m (33ft) without a housing.
While water damage is usually not covered by the warranty, let our Support Team take a look at what happened.
You may reach out to them by phone or chat. https://gopro.com/help/ContactUs
08-20-2019 05:31 PM