Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Tourist
Posts: 2
Accepted Solution

Hero 5 won't connect with Karma Drone, karma grip and smart remote. (Bad Lexar 1000x 64GB sd card)

Hero 5 won't connect with Karma Drone, karma grip and smart remote. I found FIX

my hero 5 was working just fine for about 6 months with lexar 100x 64gb sd card.  i just purchased a karma drone and it flew just fine the first flight.  when i went to fly it the second time the karma remote kept saying camera not connected check connection.  i tried it with my grip and it did not work with the grip or my smart remote which always worked.   I did a factory reset of hero 5 and that did not work.  I removed my lexar 64gb sd card and it fixed it.  I installed  a sandisk 64gb and it worked.

20171202_145552.jpg

Accepted Solutions
GoPro
Posts: 3,924

Re: Hero 5 won't connect with Karma Drone, karma grip and smart remote. (Bad Lexar 1000x 64GB sd ...

Hi @everetts716,

 

Glad to hear that it was an issue with the SD Card and not the Karma Grip itself. Even though that SD Card should work it is always helpful to try a second SD Card to isolate the issue!

 

Thanks for sharing!

 

Ryan

View solution in original post


All Replies
GoPro
Posts: 3,924

Re: Hero 5 won't connect with Karma Drone, karma grip and smart remote. (Bad Lexar 1000x 64GB sd ...

Hi @everetts716,

 

Glad to hear that it was an issue with the SD Card and not the Karma Grip itself. Even though that SD Card should work it is always helpful to try a second SD Card to isolate the issue!

 

Thanks for sharing!

 

Ryan