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Sightseer
Posts: 2

Hero 5 wifi not ready try again later

https://www.youtube.com/watch?v=osVNGBn1-Ww

 

I have problems with my gopro hero 5 which are

1. There is no serial number on "about this go pro"

2. Whenever I connect new device with capture app it says "wifi not ready try again later"

3. Whenever I connect hero 5 to laptop via usb charger, quik doesnt recognize it

 

my firmware is 02.60

 

Please help :')

20171229_111025.jpg
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GoPro Community Manager
Posts: 7,045

Re: Hero 5 wifi not ready try again later

@gosphecy - Try reinstalling the camera's firmware by doing a manual update. Instructions are at https://gopro.com/update/hero5. That should resolve the issues you're having here.

 

Jeff

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Sightseer
Posts: 2

Re: Hero 5 wifi not ready try again later

have done that already but still doesnt work. I have tried reinstalling firmware 01.51, 02.51, and 02.60. Reinstalling succeeded but still wifi not ready, no serial number on "about this go pro", and cannot connect Quik desktop.

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GoPro
Posts: 3,924

Re: Hero 5 wifi not ready try again later

Hi @gosphecy,

 

That is very odd that you are not seeing a serial number in the "About this GoPro." 

 

Do you notice and issues when updating? Do you get the check mark at the end of the update process?

 

Also what SD Card are you using?

 

Best,

Ryan

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Sightseer
Posts: 1

Re: Hero 5 wifi not ready try again later

I have the same problem! You can’t do a manual update because the computer can’t connect, Bluetooth and WiFi not working! I don’t know what to do!