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Reply
Tourist
Posts: 3

Re: Hero 5 video time lapse not saving!!

6 months later, I am still having the same issue. GoPro, please fix this.

Sightseer
Posts: 2

Re: Hero 5 video time lapse not saving!!

I have found that if you say "GoPro, Start timelapse" instead of pushing the record button, it always starts recording correctly.  Pushing the record button is still hit or miss, and I've updated the firmware to latest version to no avail.  It's pretty annoying but I just try to remember to do the voice command vs manually starting the video with the button and that has worked for me.

Tourist
Posts: 3

Re: Hero 5 video time lapse not saving!!

You have a year warranty on the Hero 5.  I warranted mine out and GoPro sent me a new Hero 5.  No issues with this one.  

Tourist
Posts: 2

Re: Hero 5 video time lapse not saving!!

Wow that's nice! Good to know!

I've updated to v02.60, It seens that they corrected the issue ... I've tested 3 times, and all worked fine
But I will test more times just to be sure, because my warranty expires at 25/11

Sightseer
Posts: 1

Re: Hero 5 video time lapse not saving!!

I'm having the same issue. Has anyone ever gotten a response from GoPro?

Highlighted
GoPro
Posts: 3,924

Re: Hero 5 video time lapse not saving!!

Hey @nicewater36657,

 

If you get in touch with our Support Team directly they can take a look at what may be going on. You can get in touch by Phone or Chat:

 

https://gopro.com/help/ContactUs

 

Best,

Ryan

Sightseer
Posts: 1

Re: Hero 5 video time lapse not saving!!

I have the same problem with the Hero 6... 

GoPro
Posts: 3,332

Re: Hero 5 video time lapse not saving!!

 

Hi @royalpeak38487,

How do you capture timelapse?

We just want to know the exact steps and also SD card brand and model you are using.

 

Best Regards,

-Jay