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Adventurer
Posts: 8,758

Hero 5 unstable or is it? FW 1.55

So how did I get to these screens, what did I do, simply I unplugged my camera while  on and with the Usb C port and this was what has happened, everything is Normal just how unstable really are our gopro hero 5 blacks?  FW 1.55

 

IMG_3772[1].JPGIMG_3773[1].JPGIMG_3774[1].JPGIMG_3775[1].JPG

Adventurer
Posts: 8,758

Re: Hero 5 unstable or is it? FW 1.55

GoPro Community Manager
Posts: 5,852

Re: Hero 5 unstable or is it? FW 1.55

@fishycomics - Definitely looks like something is wrong with the firmware on your camera. Can you try to a manual update? Instructions are at https://gopro.com/update/hero5.

 

If that doesn't resolve these issues, please reach out to our Support team at https://gopro.com/help/PKBContactus and we'll try to troubleshoot this with you.

 

Thanks,

Jeff

Adventurer
Posts: 8,758

Re: Hero 5 unstable or is it? FW 1.55


@jefft wrote:

@fishycomics - Definitely looks like something is wrong with the firmware on your camera. Can you try to a manual update? Instructions are at https://gopro.com/update/hero5.

 

If that doesn't resolve these issues, please reach out to our Support team at https://gopro.com/help/PKBContactus and we'll try to troubleshoot this with you.

 

Thanks,

Jeff


You watched and commented on the video?? Or just taken note of the photo,  Is this the first time you heard of this? And soon  if all else fails of to thesupport

 

FISH

Tourist
Posts: 5

Re: Hero 5 unstable or is it? FW 1.55

May I know if U updated the FW using the app or the microSD card? If it is the former, looks like the FW could be corrupted.

 

I used the manual update when I bought it 3 weeks ago.

Adventurer
Posts: 8,758

Re: Hero 5 unstable or is it? FW 1.55

I reformatted this Am with the manual update again, to now clear   a blank screen with wifi capture app Lol and it was reflashed. if I have to do this  over wi-fi I  can revert to 1.50 and retry again but either way curruption or not    things do happen (smiles)

Tourist
Posts: 5

Re: Hero 5 unstable or is it? FW 1.55

Hope all is well. My GoPro is doing fine with FW 1.55 manual update so far. Just the highlight issue in videos which I think is annoying.

Adventurer
Posts: 8,758

Re: Hero 5 unstable or is it? FW 1.55

Before the update I  can hose the wifi up via simply plugging in power to a dc port.  Today I got the  exposure to  stay on till turned off,  recorded a video.  think I will save up all the unstable things and make an hour long video 100 issues going for, just kidding.. working 100% fine for me.