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10-06-2019 06:18 PM
Hero 5 session won't export to laptop
[ New ]Solved! Go to Solution.
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10-13-2019 11:46 AM
Re: Hero 5 session won't export to laptop
[ New ]After some troubleshooting, i think it's my laptop turning off the gopro when conected. the gopro powers on when connected to power via a wall socket but not while conected to laptop usb. i followed the online steps to shut off usb power and also disabled the laaptop turning off devices connected to the usb, but it still wont let the gopro power on. I don't think it's the gopro that has an issue. I will contact the laptop support to figure it out.
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10-12-2019 10:24 PM
Re: Hero 5 session won't export to laptop
[ New ]@alinb45172, sorry to hear about the trouble. Just to clarify, are you able to power the camera on when it isn't connected to your computer?
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10-12-2019 10:38 PM
Re: Hero 5 session won't export to laptop
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10-13-2019 11:46 AM
Re: Hero 5 session won't export to laptop
[ New ]After some troubleshooting, i think it's my laptop turning off the gopro when conected. the gopro powers on when connected to power via a wall socket but not while conected to laptop usb. i followed the online steps to shut off usb power and also disabled the laaptop turning off devices connected to the usb, but it still wont let the gopro power on. I don't think it's the gopro that has an issue. I will contact the laptop support to figure it out.
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10-13-2019 09:57 PM
Re: Hero 5 session won't export to laptop
[ New ]Let us know what you find out after contacting the laptop manufacturer, @alinb45172. This will definitely be of great help to other members who might be observing the same issue. Many thanks!