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Posts: 1

Hero 5 session will not remain connected to remote

I've correctly paired my camera and remote, they work great together...for about 30 mns. If I dont turn on the camera within that timeframe the connection is lost and the remote will no longer turn the camera on - this happens to be the time im in the middle of my activity and want to take photos!


Is there a way to keep the connection on longer? If not, the remote is useless to me.

Posts: 6,097

Re: Hero 5 session will not remain connected to remote


Hi @stoutbluff70604,


We don't have actual data as of now on how long does the remote and camera stays connected but based on my experience it usually stays for just 30 minutes. 

We'll try to submit that suggestion to the right department.