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Sightseer
Posts: 2
Accepted Solution

Hero 5 session not turning on

Hello,

Did a quick search and came up with nothing. My hero 5 session was working fine this morning after charging all night. While deleting some photos/videos off of it using the GoPro app, the app froze. I exited the app, now when I go to use my GoPro it won't turn on. Exhausted the options on the support pages. Help me!

Accepted Solutions
GoPro
Posts: 6,698

Re: Hero 5 session not turning on

Hello @medicwren

 

If you have already tried charging the camera and the camera red lights do nut turn on, it would be best to contact our support team for further assistance. You can reach them here

 

Let us know how it goes. 

 

Thanks, 
Marius

View solution in original post


All Replies
GoPro
Posts: 6,698

Re: Hero 5 session not turning on

Hello @medicwren

 

If you have already tried charging the camera and the camera red lights do nut turn on, it would be best to contact our support team for further assistance. You can reach them here

 

Let us know how it goes. 

 

Thanks, 
Marius