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Sightseer
Posts: 1

Hero 5 session doesnt have a connection settings menu

[ New ]
I bought a hero 5 session and tries to connect it with the gopro app but I dont see any connection settings menu can anyone please help me if they know how to fix this problem?? Thank you

Accepted Solutions
GoPro
Posts: 24,297

Re: Hero 5 session doesnt have a connection settings menu

[ New ]

Hi @litheapex1747

 

Please see if resetting the camera will work.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs    

 

Thanks!
Ej

View solution in original post


All Replies
GoPro
Posts: 24,297

Re: Hero 5 session doesnt have a connection settings menu

[ New ]

Hi @litheapex1747

 

Please see if resetting the camera will work.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs    

 

Thanks!
Ej