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Sightseer
Posts: 1

Hero 5 not working

[ New ]

Hello; my Hero5 has suddenly stopped working. does not recharge. does not provide any information

Thanks 

Loris Lovo 

momoloris17@gmail.com


Accepted Solutions
GoPro
Posts: 21,665

Re: Hero 5 not working

[ New ]

Hi @coolmesa70471

 

You may also try the steps on this link.

Let us know how it goes.

 

Thanks!

Ej

View solution in original post


All Replies
Tourist
Posts: 10

Re: Hero 5 not working

[ New ]

Plug the charging cable into a smart phone charger and then plug it into your camera.  Sometimes PC USB ports dont supply enough of a clean power flow to do a good job of chargeing the Lithium Ion battery in the GoPro.

GoPro
Posts: 21,665

Re: Hero 5 not working

[ New ]

Hi @coolmesa70471

 

You may also try the steps on this link.

Let us know how it goes.

 

Thanks!

Ej