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Tourist
Posts: 4
Accepted Solution

Hero 5 no longer connects to periscope

I've been using my Hero 5 and Periscope for the last few years.  So I'm very familiar with how to connect the deivces and stream.  

 

I recently had to update to a Iphone 8.  Ever since then I am unable to get Periscope to recognize my Hero 5 through the GoPro App.

 

I'm not sure if its the firmware/software on the phone or if it's just a simple setting.  

 

Again, I can connect the gopro to the phone, I can see images/video through the app on my phone, but for some reason, the icon for the gopro does not come up in Periscope.  Any help would be great.  Thank you for taking a moment to help out.  


Accepted Solutions
Adventurer
Posts: 10,207

Re: Hero 5 no longer connects to periscope

right after this was posted a update came so here we go. Live itis see if it  was added or  permant removed

 

 

[video]

 

 

View solution in original post


All Replies
Adventurer
Posts: 10,207

Re: Hero 5 no longer connects to periscope

not to long ago we were able ti Use and a Moderator came on and said no  the camera's are not supported, well that lead to their Slip up of saying  gopro told Periscope  and the rest is history. now as I jsut thought I try and see if  my gopro can   stream guess what NOPE so I take it as gopro pulled the plug on Periscope and Samsung puuled the plug of Facebook  and so on  go-figure.

Adventurer
Posts: 10,207

Re: Hero 5 no longer connects to periscope

right after this was posted a update came so here we go. Live itis see if it  was added or  permant removed

 

 

[video]

 

 

Tourist
Posts: 4

Re: Hero 5 no longer connects to periscope

Thank you to each of you. I thought I was going crazy. I use the app to stream my son’s baseball games to family members in the military. They enjoy it more than MLB games. Anything can happen. Hahahha... but I digress.

I just don’t get why these two companies are wasting everyone’s freaking time. All the ways to communicate and you can’t say “hey we don’t connect to each other anymore.” What a bunch of BS!!! And I was all pumped up to go out an update my GoPro? Not now. Do you know how many hours I have spent trying to figure what the problem was?!!! Called my service provider, research on the net, re-downloading software, writing on this useless forum that the moderators never respond to.

This is not the community / customer service I thought they were creating. Just tell us it doesn’t work. And put it on the front page like you did when you told about the relationship in the beginning. And for god sakes please remove all the how to videos and articles that explains how to connect to periscope. It’s useless!!!
Tourist
Posts: 4

Re: Hero 5 no longer connects to periscope

Well, well, welllllllllll... what a coincidence. Great job communicating to your customers GoPro. Jeez Louise, I have to fond this out via random search after weeks of trying to figure out what the problem is. Ughhhhh. Why do these companies get so big and no longer give a crap about the foundation that built them???

https://www.socialmediatoday.com/news/periscope-removes-support-for-360-and-gopro-cameras/564151/
Adventurer
Posts: 10,207

Re: Hero 5 no longer connects to periscope

Glad to help